Service Technician

Description Field Service Technician work focuses on installing, configuring, calibrating, and repairing technical products and systems at customer field locations. Responsibilities include:

Performing a variety of maintenance and technical support on installed products and equipment. Troubleshooting, diagnosing, and resolving malfunctions. Determining when products should be upgraded or replaced. Providing onsite training for customer support personnel. A Senior Para-Professional (S3) requires broad knowledge of operational procedures and tools obtained through extensive work experience, and may require vocational or technical education. Proficiency may include:

Working under limited supervision for routine situations. Providing assistance and training to lower level employees. Analyzing non-routine problems to understand and resolve them. Candidate must be willing to travel up to 80% of the time.



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