For our BU Grid Automation in Madrid, we are looking for a Service Engineer for Battery Energy Storage System. In this position, the Service Engineer is responsible for servicing BESS battery storage systems, troubleshooting the system on-site as well as remotely, and performing all planned maintenance. Considering that it's still a small organization, the person may need to supervise some commissioning and installation activities. As training on the job, the candidate will join 2-3 weeks of commissioning activity.
Your Responsibilities: Execute service work on Batteries Energy Storage Systems according to work instructions and in accordance with Hitachi Energy standard processes.
Deliver quality customer service to satisfy customers.
Perform preventative and corrective maintenance at site or from remote.
Identify technical problems and analyze them through remote or on-site activities in different areas (service, installation and commissioning, retrofits, technical assistance).
Utilize the HE remote connection tools to collect data from the installed fleet and provide meaningful data analytics.
Work in close cooperation with the R&D and engineering team to identify digital solutions and support the expansion of the service scope on the Hitachi Energy BESS installed base.
Collaborate with the service engineering team to finalize spare parts list and time schedules for planned maintenance.
Act as the resolution owner of the cases opened by the customers.
Keep the assigned fleet database always up to date in terms of system configuration.
Apply safety rules and safe practices as well as environmental responsibilities. Report unsafe practices and incidents.
Your Background: Bachelor Degree in Electronical Engineering or Technical Diploma.
Experience of at least 3 years as Service Engineer.
Experience in automation and control is nice to have.
Good knowledge of English and Spanish.
Ability to work in a team and problem-solving skills.
About Us: Hitachi brings together the world's greatest minds to help breathe life into new possibilities and drive innovation for a better future. That's why we look for individuals who share our pioneering spirit, have imaginative ideas, and are fearless when it comes to tackling the world's biggest challenges. Our people love technology – and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.
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