.Join the Team: Service Manager for Active Directory Location: Madrid, Spain (with work from home 3x per week possible) Contract: Full-time, Permanent role Salary guide: 55k-60k Euro/year We welcome applications from EU-based candidates. Relocation assistance provided. About the company Join a Fortune 200 global leader at the forefront of innovation! With over 30,000 colleagues across 30 locations worldwide, our client blends cutting-edge digital solutions with deep engineering expertise. They're uniquely positioned to harness connected data, driving advancements that shape the future of intelligent industries. Their clients span diverse sectors, including Automotive, Aerospace, Energy, Banking, IT, Manufacturing, and Healthcare— offering you the chance to make an impact across multiple fields. About the role This is an internal global role. The Active Directory Service Manager ensures that the Active Directory estate is secured, well maintained and managed accordingly with partners' contractual agreements as well as in line with internal security and group policies. What you'll be doing: Ensure Process and support Active Directory escalations from service providers as needed. Collaborate with the service owner to ensure adherence to policies and standards. Implement effective access and management controls for the environment. Ensure infrastructure readiness for hosting new OS versions. Safeguard services by addressing known vulnerabilities. Confirm that anti-malware solutions are running smoothly across the server estate. Manage proper onboarding of servers into the Privilege Access Management tool. Ensure compliance with partner contracts and internal security policies. Validate and improve the accuracy of server records in the CMDB compared to other data sources. Develop and manage scripts, automate processes, and oversee monitoring and alert systems. Partner with local teams and projects to ensure efficient service usage. Participate in operational governance meetings with key suppliers. Drive and support continuous service delivery improvements. Monitor and manage SLAs and KPIs to meet service contract requirements. Some Benefits: Relocation Support: We're here to help with your move, making your transition smooth and stress-free (if applicable). Annual Bonus: Earn a rewarding yearly bonus worth 10% of your salary for all your hard work and dedication! Generous Time Off: Enjoy 25 days of paid vacation, plus an extra 6 sick days to rest and recharge when you need it. Daily Perks: Enjoy meal vouchers, plus a company-provided laptop and smartphone to keep you well-equipped and connected. Professional Growth: Dive into training and courses, fully covered by us – because we believe in investing in your growth. Commuting Support: Get a transport allowance to help with your daily travels. Retirement Savings: Monthly pension allowance to help you plan for a secure future