Join the Team: Service Manager for Active Directory Location: Madrid, Spain (with work from home 3x per week possible)
Contract: Full-time, Permanent role
Salary guide: 55k-60k Euro/year
We welcome applications from EU-based candidates. Relocation assistance provided. About the company Join a Fortune 200 global leader at the forefront of innovation! With over 30,000 colleagues across 30 locations worldwide, our client blends cutting-edge digital solutions with deep engineering expertise. They're uniquely positioned to harness connected data, driving advancements that shape the future of intelligent industries. Their clients span diverse sectors, including Automotive, Aerospace, Energy, Banking, IT, Manufacturing, and Healthcare— offering you the chance to make an impact across multiple fields.
About the role This is an internal global role. The Active Directory Service Manager ensures that the Active Directory estate is secured, well maintained and managed accordingly with partners' contractual agreements as well as in line with internal security and group policies.
What you'll be doing: Ensure Process and support Active Directory escalations from service providers as needed. Collaborate with the service owner to ensure adherence to policies and standards. Implement effective access and management controls for the environment. Ensure infrastructure readiness for hosting new OS versions. Safeguard services by addressing known vulnerabilities. Confirm that anti-malware solutions are running smoothly across the server estate. Manage proper onboarding of servers into the Privilege Access Management tool. Ensure compliance with partner contracts and internal security policies. Validate and improve the accuracy of server records in the CMDB compared to other data sources. Develop and manage scripts, automate processes, and oversee monitoring and alert systems. Partner with local teams and projects to ensure efficient service usage. Participate in operational governance meetings with key suppliers. Drive and support continuous service delivery improvements. Monitor and manage SLAs and KPIs to meet service contract requirements. Some Benefits: Relocation Support: We're here to help with your move, making your transition smooth and stress-free (if applicable). Annual Bonus: Earn a rewarding yearly bonus worth 10% of your salary for all your hard work and dedication! Generous Time Off: Enjoy 25 days of paid vacation, plus an extra 6 sick days to rest and recharge when you need it. Daily Perks: Enjoy meal vouchers, plus a company-provided laptop and smartphone to keep you well-equipped and connected. Professional Growth: Dive into training and courses, fully covered by us – because we believe in investing in your growth. Commuting Support: Get a transport allowance to help with your daily travels. Retirement Savings: Monthly pension allowance to help you plan for a secure future. Fantastic Workspace: Work from modern, comfortable offices in Prague, complete with refreshments to keep you energized! About you Minimum 3 years of experience in an IT system engineering role in an IAM/Active Directory area. Strong Technology and IT Infrastructure background. Good understanding of large organizations, business processes and corporate culture working across multiple geographies. Experience in working within a Global company. Experience in managing/working with outsourcing partners. University degree in Information Systems subject or any comparable education. Project Management education and experience. ITIL v3 certified. Occasional travel (up to 20%) is required. Why choose us? Our client is proud to be a global thought leader leading 30,000+ colleagues with a collective spirit working in over 60 countries globally. You'll have the opportunity to grow and work across an extensive portfolio of global brands. They empower colleagues to work in the smartest, most efficient ways to achieve total balance between the demands of their jobs and their lives. That's why they will give you the autonomy and support you need to work in the way that makes you most productive, agile, confident, and insightful.
Make an impact where it matters most.
Sounds interesting? Please send us your CV or LinkedIn profile outlining a track record of your achievements. In case of any questions, please get in touch with ****** We are looking forward to hearing from you!
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