KYMOS GROUP is a medium-size and fast-growing Contract Research Organization (CRO) with headquarters in Spain and laboratories in Spain, Italy, and Germany and a Liasson office in South Korea, offering comprehensive bioanalytical and CMC analytical services to the life sciences industry. Its laboratories are GMP and GLP certified and GCP compliant, and have been successfully inspected by EMA, FDA, and ANVISA.
KYMOS GROUP is devoted in providing high quality and added value services to its partners and it is highly oriented to innovation, offering services of research, development and quality control in many different fields such as small molecules, proteins, antibodies, nucleic acids, and advanced therapies.
KYMOS GROUP has a young and dynamic staff of more than 200 employees, and it is committed in promoting diversity, gender-equality, well-being, and initiative within its members, encouraging career development and internal promotion.
We are searching for a Service Manager with a scientific background to execute the following activities:
Being the internal marketing responsible of the company portfolio on bioanalytical services.
Preparing technical quotes and proposals to clients, in coordination with Scientific Director and Laboratory Managers when required.
Doing the follow up of the quotes in direct contact with clients.
Participating in company presentations to clients.
Managing all data in a CRM software.
Preparing the promotional material of the assigned services (website contents, catalogs, and others).
Keeping a technological surveillance on the assigned services.
If you join us, you will enjoy:
Working in a dynamic company with a a highly qualified and growing team
Professional development and collaborative environment and a culture of empowerment.
Flexible Working Hours and intensive schedule on Friday.
Flexible employee benefits platform.
23 vacation days per year + 24th and 31th of December.
Fully stocked kitchen (Coffee, fruits, snacks, and beverages).
Our headquarters located in an amazing place at the foothill of Collserola Park, the green lung of Barcelona, with our Rooftop terrace
Requirements Degree, PhD, MSc, BSc in Biology, Chemistry, Pharmacy, Biotechnology, Biochemistry, Clinical Pharmacology, or similar scientific background.
Experience in customer support, order processing and administrative work with clients, if possible, in a CRO or Pharmaceutical Company, Experience with direct contact with customers will be positively valued.
Strong organizational skills.
Proactive, motivated and enthusiastic personality.
Spanish and English native or professional level.
Desirable experience in clinical or preclinical CRO's
Experience working in GLP/GCP regulations and international bioanalytical guidelines.
Sector: Pharmaceutical and biopharmaceutical
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