At Amaris, we are a global consulting firm dedicated to providing innovative solutions across various industries, including pharmaceuticals. With a presence in over 60 countries, we leverage our expertise to help clients navigate complex challenges and drive operational excellence. Our team of skilled professionals is committed to delivering tailored services that meet the unique needs of our clients, ensuring their success in a rapidly evolving market. Join us in our mission to empower businesses and foster growth through strategic consulting and cutting-edge solutions. As a Service Delivery Manager, you will be responsible for overseeing the delivery of consulting services to our pharmaceutical clients. You will ensure that projects are executed efficiently, meet client expectations, and adhere to industry standards. Your role will involve managing client relationships, leading project teams, and driving continuous improvement initiatives. Key Responsibilities : Manage the end-to-end delivery of consulting services to pharmaceutical clients. Build and maintain strong relationships with clients, understanding their needs and expectations. Lead project teams, ensuring timely and quality delivery of services. Monitor project performance and implement corrective actions as needed. Collaborate with cross-functional teams to identify opportunities for service improvement. Prepare and present reports to stakeholders on project status and performance metrics. Stay updated on industry trends and best practices to enhance service delivery. Qualifications: Bachelor's degree in Business, Life Sciences, or a related field; Master's degree is a plus. At least 5 years of experience in service delivery management, preferably in the consulting and/or pharmaceutical sector. Strong understanding of pharmaceutical industry regulations and standards. Excellent communication and interpersonal skills. Ability to lead and motivate teams to achieve project goals. Strong analytical and problem-solving skills. Proficiency in project management tools and methodologies. Why us? Be part of an international, multicultural environment of 7,750 talented people over 60 countries and 5 continents Join a fast-growing global group with a turnover of €565M and over 1,000 clients across the world Explore opportunities to grow quickly with a tailor-made career path: 70% of our key senior talent joined the company at entry level Take advantage of over 500 training courses in our ACADEMY catalogue, which includes programs in interpersonal communication, team management, project management, etc. Get the opportunity to support nonprofit organizations thanks to our Foundation initiatives and volunteering platform OneSmallStep Depending on your performance and eligibility criteria, you can benefit from international mobility opportunities and progress your career worldwide, and/or experience other departments and sectors Unlock your full potential, both professionally and personally. Everyone is welcome : Amaris Consulting is proud to be an equal opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability or other characteristics.