Yugo is the trusted name for student housing, globally. Every day we connect young people to opportunities and students to amazing spaces. Here at Yugo, we like to do things differently. It's about people, planet, and passion. We are looking for #Futureshapers who want to positively influence and shape the lives of others. We want the people who make the most of the opportunities they're given - they shape the future for themselves and for others.We are currently on the lookout for a Service and Sales Assistant to join our amazing team, located in Madrid. It's a big job! You will be part of a team of awesome Yugoers across the globe, who will support you to ensure we are consistent in the service we provide to our students.Does this sound like you?You are passionate about ensuring students live their best lifeYou are Bold, you are not afraid to challenge boundaries and try new thingsYou are True, you are a force for good, you act responsibly towards others and the planet. You are sustainability-minded and want to help better the future.You are Real, you take pride in what you do, and you own itYou are Open, you are open-minded, open-hearted and open to new ideasHere is a snapshot of what you will do:Use your upbeat, outgoing personality to drive the student experience.Manage the communication across the space and with our students as well as complete all the key administrative tasks.Support the sales cycle and ensure the smooth run of our space throughout the operational calendar and student lifecycle from arrival, departure, and summer turnaround.Manage 'the good' and turn around the 'not so good' - meaning you'll handle complaints and offer excellent student experiences to our students.This is by no means an exhaustive list, but we just couldn't fit everything in here, but we can promise you'll never be bored or lonely that's for sure!You'll need great customer service and communication skills, being able to effectively engage with people at all levels.We are looking for someone that has:The ability to be proactive with strong problem-solving skills and initiative.Highly organized with the ability to take on multiple tasks regularly.Intermediate skills in using MS Office and online systems/databases.Resilience and adaptability, as well as a great cultural diversity awareness.In our quest to change the world and inspire the change-makers of tomorrow, we have a set of super-powers. We're harnessing the power of our international presence, our passionate team, our pioneering spirit, our signature experiences, and our commitment to a truly diverse and inclusive workforce where every amazing employee feels valued and empowered. The Yugo team is a force for good, our mission is to harness this passion to deliver an extraordinary living experience that supports the transition to and from student life.
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