ARE YOU OUR NEXT GENERATION OF TALENT? YOU MAY BE OUR NEW Service Account Coordinator Iberia (f/m/d)
SIG Combibloc is a global leader in innovative and sustainable aseptic carton packaging and filling solutions. At this critical time, we're fulfilling the world's need for safe food and beverages at an ever-increasing rate, and with your talent and imagination, you will contribute to our mission. SIG is also committed to creating a working environment free of bias where all employees are valued.
For our Service Backoffice team in Madrid, we are looking for a Service Account Coordinator (f/m/d).
KEY RESPONSIBILITIES:Handle and follow-up customer requests regarding spare-parts, manpower services, training etc. in close collaboration with the SAM.Contact person for SAMs team members and PAM for any organizational topic concerning the responsible accounts.Support the SAM in planning the FSEs by organizing e.g. travel activities, fulfilling necessary administrative tasks etc.Handle external and internal training activities according to training schedule and established development plan.Support in preparing customer visits (e.g. presentations).Administrative support in handling external technical and process complaints. Assure external and internal correct flow of written communication.Introduction and assure correct usage of defined processes and tools.Track and assure correct payments of service invoices.Support in tracking of KPIs (financial, performance) by providing requested data to the SAM / Service Head.Execute analysis of customer behavior (SP consumption, maintenance activities).Support in establishing service agreements and assure correct implementation and usage.Support in budget process and financial performance tracking.YOU BRING THESE SKILLS, EXPERIENCE & EDUCATION:Expertise in handling orders in SAP or similar process.SAP expertise 3-5 years.English B2-C1.WHY SIG?Our people are the foundation of our growth. You will join a team of dreamers and doers. Thinkers creating innovative products and solutions while collaborating all over the world. A team of individuals as diverse as the markets we work in. Working with SIG means being a direct contributor to one of the world's leading system suppliers of carton packaging and filling machines for food and beverages. Sustainability is integral to our business and you will be a valued addition in creating the most sustainable packaging solution on the market.
APPLY NOW CONTACT SIG Recruiting Team
Phone: +49 (2462) 79 1442
BELIEVE IN MORE
#J-18808-Ljbffr