.Working at Adaptavist is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world's most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, Monday.Com, and Aha! We make change happen. From anywhere. Our flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.About the teamAt Adaptavist, we are a dedicated team of six, specialising in market and UX research. As the knowledge hub of the company, we drive success through informed decision-making, user-centric design, and strategic market positioning. We maintain strong team cohesion through regular meetings, social events, and collaborative problem-solving sessions. Despite being spread across Spain, Germany, and the UK, we work seamlessly together. Each team member collaborates closely with different parts of the business, becoming experts in their respective areas.About the roleThe Research Operations Coordinator aids the central Research Team at Adaptavist, which utilises a diverse array of research methodologies and analysis tools to inform product development across different business units. The team concentrates on User Experience and Market Research to foster informed decision-making, discovering new market opportunities, assessing how our products stack up against competitors, guiding product development, and refining our current products to ensure they adhere to the highest usability and usefulness standards.This role requires strong organisational skills and attention to detail, as its main responsibility is to ensure our research projects run smoothly and efficiently. This Research Operations Coordinator sets high standards for our work, speeding up the research process without compromising quality, managing research tools effectively, simplifying the process of finding research participants, and ensuring compliance with GDPR and other relevant regulations to protect personal data. The Research Operations Coordinator is key in improving our research approach and producing insights that help guide Adaptavist's business decisions.What you'll be doingEstablish Standards and Frameworks - Work with the UX team to establish and keep current the best practices for recruiting and engaging participants, ensuring everyone consistently follows these guidelines.Develop Standard Operating Procedures (SOPs) for research activities, complete with detailed processes and documentation, to increase clarity and operational efficiency.Collaborate with researchers to create pre-defined templates to format reports, charts, and presentations, ensuring a consistent and professional presentation of research findings
