.Working time: depending on local regulations Job ID: 128077 This role leads transformation projects and drives change in Product & Purchasing. The focus is on optimising engagement and maximising benefits through strategic transformation projects, improved business processes and design and exploit synergies or share best practice in our ways of working across various stakeholders. The role is responsible for identifying and delivering measurable benefits working together with transformation experts, operational teams and technology specialists using the Lean methodology. Further the role holder promotes the adoption of Process Ownership enabling the function to do things better, faster, cheaper and supporting the group strategy for growth. The location for this role is flexible and can be based remotely or at any of our office locations in Germany, UK, Greece, Spain, Portugal, Netherlands About the job: You will be leading transformation improvement projects including process design and re-engineering using TUI Way (Lean) methodology, seeking opportunities for cross-market collaboration, and ensuring benefits are delivered. You will engage with Business Leads and project sponsor to evaluate and agree scope of work, resource commitment and Process Ownership accountability along with expected project outcomes and goals as well as planning, co-ordinating and managing all process improvement activities, ensuring that a detailed plan is available to support reporting and communication. Throughout the project, you will coach and facilitate new ways of working and you will be responsible for producing training material with subject matter experts from across the impacted business areas including the system support team colleagues. You will ensure stakeholders of all levels are continually updated of progress; this will include multiple different communications channels to all levels of colleagues, including to senior level. You will maintain an updated stakeholder matrix and communication plan. You will be eliciting, collating, and evaluating issues associated with current processes, producing heat maps, affinity diagrams or other Lean documentation to help the business understand and prioritise areas of focus based on measurable impact. You will conduct root cause or problem-solving analysis to identify constraints that may need to be incorporated into future ways of working. You will be working with the Head of Transformational Strategy and Business Design and the Business Sponsor to evaluate options for future state ways of working, this may include defining a vision and conducting strategic research and establish the design principles needed to guide new ways of working. For technology projects, this includes ensuring business requirements are established and completing risks & controls documentation
