.At Board, we power financial and operational planning solutions for the world's best brands.Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability.With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence.What's been key to our success?
Our people—we value everyone's unique perspective and energy they bring to the organization.We collaborate openly across teams and borders.We embrace a growth mindset to get results.And we celebrate shared success as goals and milestones are achieved.Ready to join a team where innovation meets collaboration?
If you're driven by bold ideas and a customer-centric mentality, your next adventure starts here!We are currently looking for a highly skilled and passionate Senior Technical Writer to join our Innovation Centre based in Madrid.In this position, you will lead our documentation projects and contribute to the ongoing development of our content strategy.As part of the Platform Product team, you will play a pivotal role in creating clear, concise, and valuable documentation that enhances user experience.You will have the opportunity to reimagine and improve our content architecture, lead major documentation initiatives, and influence how technical content is produced and delivered across multiple user personas.Key responsibilities: Develop content strategy : Develop innovative and efficient ways to deliver technical content that meets the needs of a diverse user base.
Address challenges by providing creative solutions that align with business goals and user needs.
Produce clear, concise, and well-researched content : Create a variety of technical documentation, including bug fixes, release notes, feature guides, announcements, FAQs, and blog posts.
You will excel at simplifying complex information, ensuring clarity and accuracy throughout the content lifecycle.
Lead projects end-to-end : Take full ownership of content projects from inception to completion, managing multiple initiatives simultaneously.
You will drive forward documentation efforts independently, ensuring that deadlines are met and quality is maintained.
Innovate and improve documentation processes : Identify inefficiencies in current workflows and implement new processes and Standard Operating Procedures (SOPs).
Continuously seek feedback and iterate on improvements.
Tailor content across different mediums : Adapt writing style to suit various formats, such as best practice guides, how-to articles, bug fixes, and known limitation articles.
You will know how to adjust tone and voice depending on the medium and audience.
Who you are: Language expert : You have a passion for the English language and a keen eye for detail, understanding the nuances of grammar and punctuation (like the Oxford comma and difference between an en dash and em dash)