We are incorporating Senior Support Engineers to the teams on site in Barcelona of a client with a strong presence all around Europe.
What are we looking for? University degree in computer science or related field.Minimum of 3 years of experience in performing tasks covering the technical areas below:Experience in an IT environment dealing with Engineering Software; Deep knowledge in the following technical areas:
Microsoft Windows technologies;Hardware (workstations and laptops);Configuration, administration and support of workstations, laptops and other shared resources in a network environment;User administration, including aspects related to platform image creation and deployment, maintenance and updating, security and confidentiality.Good organizational and problem-solving skills; Ability to work both autonomously and in a team; Ability to focus on priorities and organize work as well as to deliver on time to agreed standards; Service-oriented attitude; Excellent English oral and written communication skills; Ability to interact effectively with client's representatives.
It's an asset: Knowledge of any of the following areas:Administration and support of engineering software (for example: CATIA, ANSYS, MATLAB, Python);Skills on Technical Data Management, administration and support of a PDM/PLM system;Linux administration;HPC for numerical analysis.Some of the tasks you will be carrying out: Provision of ICT Service Desk first line support on Engineering Software client platform for incidents and requests from technical end-users (CAD, Analysis and Metrology);Provision of user workplace support services:Hardware: management of workstations, laptops and peripherals;Software: installation and configuration of engineering software, and overall end-user support;Application support;Collaboration and provision of support to the day-to-day operations of the DT Unit;Provision of user support to other IT technologies the client might set-up during the execution of the contract.What do we offer: Be part of exciting and innovative projects;Join a multicultural team of highly experienced professionals.
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