Senior Success Manager, Gsa

.Sprinklr is a leading enterprise software company for all customer-facing functions.
With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel.
Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises — global brands like Microsoft, P&G; , Samsung and more than 50% of the Fortune 100.
Job Description : What You'll Do The Success Manager owns delivery and program management to ensure customers are realizing value and are renewable.
Program manage to deliver what the customer is paying for.
Complete oversight and seamless management of the post-sales customer journey (services, support, product management, executive alignment) across the global footprint of the account.
Be an expert on the Sprinklr Platform to drive adoption and consumption.
You know how all our products can be used to create value for customers and their business goals, and become a trusted advisor driving digital transformation.
Make sure the customer sees business value