Minimum Qualifications: BA/BS degree8+ Years B2B large enterprise sales and/or account management experienceKnowledge of Procure-to-Pay (eProcurement), system integration, and tender processes at large EnterprisesSuperior communication skills - both oral and writtenProven analytical skills and ability to influence people both internally and externallyDecisive and ability to move with speed to implement ideasA passionate, self-starter, ready to take Amazon Business's customer experience to the next levelBroad commercial awareness developed in a fast-moving environmentLanguages: fluent in both Italian & EnglishJob Summary: Amazon Business represents an incredible opportunity to serve a vast new market segment and customer base.
We are focused on building out a solution that enables business customers to find, compare, and buy from millions of items across multiple devices and marketplaces.
Our business customers include individual professionals, small businesses to large institutions (and everything in between).
Our business customers have different needs than the traditional Amazon retail customers, and we are reinventing everything from how we display our selection to how we price and deliver products for customers and throughout the whole of the customer experience on and offsite.
Position Summary: Develop a territory customer account management planEducate and network with key prospect and customer contactsReport on customer onboarding pipeline and customer spend adoptionDeliver to targets for customer account managementEngage with senior customer stakeholders including CPOs, CFOs & VPsContribute to contracting activities for large, complex dealsDevelop long-term relationships with multiple stakeholders in customer accountsDrive and accelerate spend adoption within assigned accountsRelay customer needs and requirements back to internal Amazon teams including Product Management and Category Management teamsDrive periodic innovation aimed at improving customer satisfactionWork closely with marketing, merchandising, business development, customer service, and other key internal Amazon stakeholders
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