Appear is a leading provider of media processing and delivery technology, and provides the backbone that production companies, telcos and broadcasters rely on to make immersive live experiences possible for their viewers. With world-class products and expertise, Appear's focus on modularity, efficiency and high quality helps customers stay ahead of competition in a market where expectations and requirements are constantly changing and evolving.
As a part of our growth plans, we are looking for a Senior Solutions Engineer Supporting the Iberian region primarily.
Purpose of the role
The Senior Solutions Engineer will be the interface between the customer and the product team leading product discussions, feature requests, and building proof of concept for customers. The Senior Solutions Engineer will manage customer PoC's and maintain product demos, technical presentations, while assisting the regional Sales team in all required areas.
Key responsibilities Manage Pre-sales engagements, working on customer opportunities with the Sales team. Provide and manage Proof of concepts, Demos based on customer requirements and acting as the main point of contact. Identify product feature gaps and manage feature requests with the Product Team. Participate in Trade Shows, Road shows and technical forum representing Appear. Technical Knowledge Good understanding of 2110, TR07, TR08 and SDI workflows. HEVC/AVC/J2K/JPEG-XS encoding knowledge. Competent in SRT, 2022-7 and similar technologies. Role specifics Full-time role. Remuneration will be semi-variable, with base salary and revenue-based bonus. Reports to VP Solutions Engineering EMEA. Flexible location within Iberia region and with willingness for frequent travel. Qualifications/requirements 3+ years of relevant Solutions Architect/ Sales Engineering experience (preferred). 5+ years of experience in Video technologies (Encoding, Contribution, Live Production, Distribution). Fluent/Native Spanish Speaker with a good standard of English, other languages are an advantage.
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