Sportserve forms part of a remarkable group of B2C sports betting and B2B sportsbook technology companies, focused on delivering first-class sports betting experiences and casino products for our users worldwide.
Along with Sportion, TechSpirit, Standard Focus, and Sportelligent, we are the driving force behind the world-renowned sports betting company and our flagship brand, Dafabet.
Since launching our global hiring initiative, we now employ over 2,000 people worldwide, offering exciting career paths in Technology, Trading, Operations, and Media.
We pride ourselves on having a diverse and international culture that embraces the global community and acts locally.
We offer office-based, hybrid, and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice.
What you'll be getting up to: Working with key business stakeholders to understand the problems that need to be addressed.
Designing and implementing new features and solutions.
Performing analysis of current programs including performance diagnosis and troubleshooting of issues.
Providing assistance and mentoring to team members.
Refining system requirements and breaking them down into workable tasks.
Prioritizing and executing tasks in a high-pressure environment.
Working both independently and in a team-oriented, collaborative environment.
Applying effective and clear communication with non-technical staff and with members of interdisciplinary teams.
Writing and improving the documentation for the company products and tools.
Maintaining our products and assisting in troubleshooting production incidents.
Helping customer support answer customer questions.
The role requires being available for on-call support as required.
Responsibilities: Scale the application for serving our higher traffic markets.
Integration with the organization's next generation payments backend systems.
Enhance its multiple brands and jurisdictions maintainability.
Enhance the user experience with increased transparency as to the players' wallets, KYC requirements, transactions fees, and progress, bonuses, and wagering requirements.
Provide self-help tools to the players for them to complete their transactions and unblock stuck transactions.
Provide the tools to Customer Support to process quickly and efficiently follow-ups by players as to their transactions.
Integrate new payment methods and payment providers and speed up said integrations with automation/configuration improvements.
Requirements: Bachelor's degree in Computer Science or any related technical field.
Great English skills verbal & written.
Team spirit & team player.
Problem-solving attitude.
Excellent troubleshooting skills.
Basic project management skills and Agile Scrum experience.
Good command of the following technologies: NodeJS, Typescript, JavaScript, React, Git, Linux, REST, Docker usage, OOP.
Nice to have: Redis, CI/CD, Varnish.#J-18808-Ljbffr