.Company DescriptionNexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.#LI-HybridJob DescriptionInside the Nexthink Engineering department, the team you will be joining participates in building what we call the Collectors: the endpoint agents that run on the system of the millions of employees mentioned above.In a nutshell, Collectors extract meaningful information about the OS, interpret it, and feed it to our amazing data analytics systems. They also help remediate detected issues and improve users' device experience. Collectors are a complex and critical part of Nexthink products. They require the highest level of reliability and performance on each platform our Collectors currently run: Windows, macOS, and Linux.Challenge #1: create comprehensive and reliable solutionsChallenge #2: do it for several platforms, using all the best from each platformChallenge #3: still keep solutions cross-platform where possibleOur engineers are excited to take on broad non-conventional problems and are able to narrow them down to a relevant shape and function. They constantly come up with ideas to improve our product, they prototype them, then see them through in production and measure their impact. All of this with the very high standards of quality, performance and security that are part of our DNA.QualificationsAt least 7-10 years of experience in software development.Very good demonstrable understanding of operating systems internals.Experience in software development on Windows and/or macOS platforms close to OS level.You are fluent in C++, preferably up to date with the latest standard iterations.Proven experience leading or being an important contributor to one or more significant projects.Consistently write concise and very well-tested code.You can navigate and debug complex code using the tools available and have very strong attention to detail.You can do OS-level research.Experience in kernel-mode software development is an advantage.Experience in multi-platform/cross-platform development, especially on Windows and macOS platforms, is also an advantage.You enjoy working in a dynamic environment, and you are result-oriented.You are a problem solver and like challenging tasks.You communicate clearly and concisely in English
