SENIOR SALES ASSOCIATEPrimary PurposeThe Senior Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing Coach selling skills, and Coach Service training. You will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations. You will represent Coach to the consumer, act as an ambassador of the brand, and ensure customers' needs are consistently exceeded.PROFILEThe successful candidate will demonstrate the following proficiencies:Understand how individual productivity impacts the store;Behave like a brand ambassador;Model sales behaviours taught in company sales training programs;Maintain high energy on the sales floor;Consistently achieve sales goals;Able to work with multiple customers simultaneously;Consistently anticipate and meet customers' needs;Service all customers according to the Coach Approach standards;Participate as a team member and encourage team to meet and exceed performance standards;Champion company initiatives and support management decisions;Demonstrate professional ethics.Further requirements:Previous management experience in a luxury retail service environment preferableHigh school diploma or equivalent; college degree preferredPossess current knowledge of fashion trends and competition in the marketplaceKnowledge of cash register systems, basic computer skills (including the ability to use iPad/laptop, Mobile POS and Internet)Ability to communicate effectively with customers and team (both oral and written), manoeuvre sales floor and meet moderate stockroom lifting and store climbing requirementsAbility to work a flexible schedule to meet the needs of the business, including nights, weekends and holidaysCoach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
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