.Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you! Passionate for Fashion and Fast Paced environment, our MK Ambassadors represent the vision of Michael. Empowered individuals with high communication skills capable of delivering an elevated Customer Experience, sharing brand heritage, product craftsmanship and building relationships with clients. As team players, you are collaborative, always being positive in our daily challenges with Speed, Energy and Optimism. As a Senior Sales (Collection Specialist) you will deliver exceptional client experiences through client engagement as well as deputies for the store management team. What you'll do: Support the Management Team with managing the day-to-day operations. You will lead by example and support the management team with suggestions on improvements to boost boutique performance. Demonstrate a constant awareness and strive to achieve key performance indicators and targets. Train the team through product knowledge and motivate them to get involved in collection sales. Provide excellent standards of customer service at every opportunity. Engage with VIC clients through storytelling and ensuring great customer service. Plan and support client engagement events and collaborations with partners. Maintain your own client database as well as engage and build relationships with new clients, ensuring repeat visits and customer loyalty and amplify your own portfolio. Ensure merchandise presentation reflects VM standards and the general cleanliness of the boutique. Resolve customer complaints by investigating problems and sharing solutions with the store management. Play an active role in replenishing stock according to company procedures and policies. Participate and support the team in stock takes as and when required. Store administration, stock management and visual merchandising. Requirements: Extensive experience in luxury space (five years or more) Local language and English is required, other languages are a plus Strong network of potential clients Excellent understanding of materials, textiles, and alterations Charismatic leader, proactive, curious, always willing to help and ability to work under pressure Commercial and focus on goals profile Connected individual (Lifestyles, Cities, City Culture, etc.) Up to date on each season's collections and trends and inspiring others utilizing strong knowledge within the fashion industry What we offer: Competitive compensation package Employee discount across Capri group Employee wellbeing program Exciting career opportunities Positive and open-minded work environment We are an Equal Opportunity Employer M/D/F/V At Capri, we are all responsible for creating a diverse and inclusive workplace