Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
Who We Are
At Roche, we are passionate about transforming patients' lives and we are fearless in both decision and action - we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow.
Quality is a competitive advantage for Roche. It allows us to deliver high-quality products to patients, ensures our right to operate, and helps us create value through process excellence and continual improvement efforts. Quality is every patient's right and every employee's responsibility.
Role purpose
As an Operations Quality Senior Quality Partner you are accountable for ensuring your contributions are delivered in a way that lives up to our commitments to each other and the We@Roche Diagnostic Commitments. You are responsible for building and developing your capabilities to contribute more to the team, customers and patients. You apply new approaches to improving your work to increase productivity, reduce costs or mitigate significant compliance issues within your area of influence. You work as a strategic business partner to help break down silos between organizations (internal and external) all which lead to developing and producing safe, quality products and services that meet customer requirements throughout the entire lifecycle. You push the boundaries to enable and implement smart, risk-based compliant processes that result in quick and efficient innovation.
You will be responsible to:
Drive business results and customer value
Perform activities as required to meet Q&R goals and objectives independently. Identify improvements and implement with collaboration from your manager
Be recognized internally as an expert in your own job discipline with in-depth knowledge/skill-set of related disciplines in the field
Act as a coach for colleagues with less experience and help them develop skills/expertise
Document authoring and review as required to support changes. Perform technical reviews, as applicable. May require collaboration with supervisor on technically complex technical reviews independently
Prepare documentation for and participate in audits as applicable
Complete all required training in learning solution
Train, coach and mentor other quality managers or business partners, as applicable in a professional manner to ensure that business needs are being met
Troubleshoot issues as they arise, develop and independently implement solutions to ensure that daily work is completed without jeopardizing compliance
Communicate significant quality or regulatory issues and risks that may impact product quality or regulatory compliance in a timely manner to Executive Management
Advance the work of the Network, making tradeoffs and breaking silos:
Work day to day with minimal to no supervision to correctly complete daily scheduled and unscheduled activities. Initiate activities independently and initiate interactions across departments as applicable. Initiate daily activities independently. Have courage to make decisions even outside of scope/comfort zone. Be decisive and do not procrastinate on decisions; develop solutions and present both issues and solutions to your manager
Identify, initiate, facilitate, participate and implement process improvements to meet business needs. Link responsibilities with both site and Global Quality and Regulatory. Drive innovation across the local organization/site
Lead or contribute with skills to projects/squads within
Participate in large/global cross-functional or cross-chapter projects
Be involved in solving unique or unprecedented problems that have an impact on a part of the organization, function or chapter
Empower and enable the network:
Build and maintain strong partnerships with colleagues and business partners to assure alignment around strategic projects and day-to-day activities and to assure mutually successful working relationships
Be the champion and advocate for Engrained Quality at the Site
Build a culture of continuous improvement
Enable the organization's New Ways of Working:
Act as role-model for Agile Leadership behaviors, as well as for our culture, mindset & behaviors as defined in the Dia Operating Principles
Model behaviors to support the organization's transformation to new, more Agile Ways of Working – e.g. new decision making/governance practices, collaboration, etc.
Everything you do should contribute directly to the achievement of our Roche Ten Year ambitions, including:
Double patient access to novel, high-medical-value diagnostics solutions
Build the leading, profitable insights business
Improve patients' lives via 'OneRoche Approach' to ecosystem in every country
How You Are
Know and follow the Dia Operating Principles and Roche Core Competencies
Adopt and adhere to the Leadership Commitments
Accountable for meeting commitments. Be flexible and able to shift priorities while balancing commitments and daily work requirements, independently
Seek candid feedback on performance and act on it
Recognize the contributions of teammates and peers
Establish strong collaborative relationships inter-departmentally and across the sites and leverage these connections to achieve our key results
Identify personal goals and actively manage career to pursue personal goals and priorities independently
What else do you have in your toolbox:
3-5 years experience
Bachelor's / Master degree in Life Science, Data Science or related subject or equivalent experience. Completed training as a technician or laboratory technician; or equivalent qualification for the tasks; limited working experience
Experience in more than one function within quality management and may have worked outside of Quality Management. Can manage highly complex and/or global projects, or equivalent experience
Locations:
You are based in Sant Cugat or Vienna. At the Company's discretion, an exception to the location requirement could be made under extraordinary circumstances. As this position is part of a global organization, international business travel will be required depending upon the business location of the successful candidate and ongoing business project activities.
Roche is an Equal Opportunity Employer.
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