Successful project management requires that Project Managers develop strong working relationships with the client and key internal customers and build effective project teams for each study.
The Senior Project Manager is accountable for successful project execution and will collaborate with members of several operational teams and account management to ensure that the project objectives are understood by the team and are successfully delivered.
Senior Project Managers are responsible for managing all aspects of sample management, survey programming,
data collection, and data management for assigned research studies while upholding the company's standard of quality assurance throughout the project lifecycle, including all deliverables and communications.
Project types are variable in size, length, and have a higher degree of complexity.
RESPONSIBILITIESEnsure clear communication among all groups involved in the successful delivery of projects.
This includes day-to-day communication with clients, coordination with other client services groups, vendors, and partners, and communicating project milestones to internal and external stakeholders.Set up and implement strategy for successful completion of new and ongoing projects to be delivered on time, on budget, and on scope.
This includes project delivery timelines, effective sample plans, identifying project risks and developing risk mitigation plans, and managing changes in project scope and providing alternate solutions.Manage all post-delivery project needs including confirming project close with key stakeholders, preparing invoices, debriefs, creating rebound opportunities, and assuring client satisfaction.Expand and leverage client relationships through understanding of client objectives, consultation during Sale's Process, participation in Sale's calls and meetings, understanding pipeline of existing opportunities, and effective investigating and up-selling.Participate in Client Services special projects such as the Client Services task force and training of new hires.Assist Director and CS Lead in balancing workload across CS team members.Other duties may be assigned at the discretion of management in the context of the role.SKILLS AND ATTRIBUTESTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Specialized Skills:Expert Proficiency in Microsoft Office Word, Excel, and PowerPoint.Understanding of full service and sample only projects.Communication Skills:Demonstrates highest level of ability in all aspects of communications (written, oral, listening, and expressing ideas).Advanced knowledge of Spanish.Analytical Skills:Excellent problem-solving ability.Ability to analyze qualitative data.Exceptional analytical, quantitative, and deduction skills.Team/Independent Worker:Ability to work both effectively independently and harmoniously with a team.Ability to build relationships and work well across functions.Experience in a collaborative team environment, sharing workload and responsibilities.Time & Project Management:Ability to lead, participate, and manage large-scale projects.Must be able to manage multiple assignments simultaneously with shifting priorities, deadlines, and focus and have strong organizational skills.Ability to prioritize and oversee multiple projects in a fast-paced environment.Effective time management skills and ability to meet deadlines.Business Acumen Skills:Understanding of business processes.Demonstrates a strong customer orientation.Demonstrate cross-functional knowledge and ability to thrive in a highly complex environment.EDUCATION AND EXPERIENCEBachelor's degree in related field or equivalent work experience.4+ years of experience in a business environment/Market Research.We offer (bonus, benefits):Hybrid work model.International team made up of 9 nationalities in the Madrid Office.Office in Madrid city centre with a terrace and a fantastic view on Cibeles (with a ping pong table and darts).
Barcelona is also a possible location.Dynata offers their new colleague the opportunity to work in an open and global culture, where they welcome feedback and ideas from their colleagues.
You will be working in a challenging and inspiring environment with talented colleagues from all over the world.
We have great development opportunities for people who are driven to get results and are not afraid of responsibility.Learning Management System available through the Intranet providing free access to nearly 500 online training modules and personal development programs.Medical benefits.
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