Senior Project Manager, Exhibition (April - July)
Department: Event Operations (Exhibition)
Location: Shanghai
Position type: Fixed term contract April until July 2025
What the hiring manager says:
"We have an exciting opportunity for a Senior Project Manager to join the fast-paced Exhibitions team. At the GSMA we continually strive to provide an engaging experience for our attendees by thinking innovatively and working with leading industry experts.
The successful candidate has experience in event project management and onsite operations and should be service-oriented, detailed, and motivated to work with our high-profile clients. The candidate should be a strong team player with a "can do" attitude but will also need to be able to work well independently.
Anita Cheung, Head of Exhibition Operations
About the Team:
The GSMA Operations department is responsible for the operational delivery of all event and exhibition components of the three MWC events plus the Mobile 360 event series. Our events range from 3,000 attendees at our M360 event to the 100,000+ attendees at our flagship MWC event in Barcelona.
We work – and partner - with leading industry vendors around the globe to deliver innovative and creative solutions that make a real difference to our attendees. We provide platforms that enable our members (telecom operators) and other players in the mobile ecosystem to meet face to face and conduct business.
With a team spread across our offices, the Exhibitions team has responsibility to manage and deliver the exhibition and exhibition-related components of GSMA's events, as well as many other projects. We are a close-knit team who thrive on the challenges we face to continue to innovate and deliver best in class products and services.
About the Role:
You will play a key role in enabling us to hit our ambitious targets. You will be responsible for achieving event KPIs that will be given by the PMO. You will own and lead operational and logistical delivery elements across the exhibition and related projects, working closely with internal and external stakeholders.
The role will entail the pre-planning and onsite execution of our exhibitions and related projects. The candidate will need to establish processes for working with internal and external stakeholders, create project timelines, ensure deadlines are adhered to, manage budgets of varying scales, and present project updates to senior management as necessary.
The candidate will need to engage with various departments and suppliers to manage logistical aspects of the project such as logistics, build, safety, security, catering, staffing, marketing, AV, and production. Maintaining risk assessments and ensuring compliance with the relevant health & safety procedures are other essential elements of this role.
This is a very exciting role for the right candidate who has vision and experience and can translate that into cost-effective event delivery, without impacting quality or customer experience.
About You:
You will have substantial experience in an operations role within a commercial environment, demonstrate strong project management skills, and the ability to plan ahead to work on multiple activities simultaneously. Certifications in project management and occupational safety are a benefit. Second languages are also a benefit.
You will have solid financial negotiation skills, having previous sole responsibility for budgets over £500k, and be able to confidently liaise between suppliers and finance monitoring current contracts/budgets together with SLA compliance.
You will be highly self-motivated and able to work with minimum supervision. You will be able to lead, take ownership of, and be fully accountable for the projects that you are assigned.
You will need to demonstrate your ability to work under pressure and at times to tight deadlines, demonstrating effective time management and prioritisation skills.
You will need to be considered in your communication, tailoring the style to your audience, being flexible in your approach by adapting to the different ways in which teams work and show an awareness of cultural differences. Attention to detail and strong grammar in written communications is very important.
You will have strong interpersonal skills, be client-facing, professional, service-oriented, confident, and personable. Proficiency in Microsoft Office is essential.
Contract type: Fixed Term Contract (Fixed Term)
Worker type: Employee
What We Offer:
Working at the GSMA offers you unparalleled access to the mobile industry. We offer a chance to truly shape the direction of mobile, whatever your role. By joining the GSMA, you will be exposed to a fast-paced rapidly evolving environment, working on global solutions, genuinely fascinating and industry-changing projects.
In addition to architect-designed offices and competitive compensation, our benefits include fantastic learning & development opportunities, generous holiday allowances, four additional days off for professional development, and many others.
Being You at the GSMA: We care deeply about diversity, equity, and inclusivity and aspire to be the best at it. Your well-being and work/life balance is important, so flexi-time and remote working is available to all staff. We're keen to ensure everyone is equal, represented, and connected.
GSMA Values:
Our values not only drive our culture – they shape how we work and interact inside and outside our global organisation.
Passionately driven: We approach everything we do with unparalleled capability, tenacity, and commitment.
Insightful leaders: We continually develop and engage our expertise, insight, and creativity.
Stronger together: We lean on each other so the industry can lean on us, embracing our diversity.
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