.Job Summary: Requires excellent knowledge and experience with project management methodologies in order to support multi-country payroll implementations. Strong communication and cross-cultural skills to collaborate with the global team members as well as technical knowledge to set up global platform. Responsibilities : He/she is the client's privileged contact in the implementation process, working closely with Celergo's global partners to help the client analyse and implement payroll regulations in accordance with legislation and guarantee the highest level of service. Perform analysis activities for defining the required technical specifications of the information system that meet the customer configuration needs. In this respect, he/she must carry out the following actions: Conduct global kick off call, create project charters, roll out plan and project plans for all the countries in scope and assuring that all the milestones and timelines are respected by the client and in country partners; Make sure client respects implementation window as per the contract agreement; Make sure all related tools are constantly updated and billing information is accurate so that customers are properly invoiced; Assist with the global implementation process, working closely with Celergo's global partners; Analysis of the client's organisation (information channel, interface, etc.); Configuration of regulatory settings in the global ADP platform (CGC); Develop, test and optimize the global solution according to the customer's specifications; make sure all the stepsare followed in the system to allow correct invoicing process; Organize and support meetings with key stakeholders as needed to review project status, discuss and review issues; Responsible for providing status reporting and providing responsive feedback to management and senior leadership; Provide action plans and issue resolution, as appropriate; Explain payroll (compensation, benefits etc) and its financial implications to clients; Clearly explain countryspecific payroll issues to clients with the help of the in-country partners; Train clients through online demonstrations using our payroll technology; Serve as a point of contact for client inquiries, invoicing, and fulfilment regarding client-impacting issues throughout implementation; Review Excel documents and verify figures using basic accounting knowledge; Relay pertinent payrollinformation to our global partners in a timely manner; Excellent verbal and written communication skills as well as strong presentation and interpersonal skills; Ability to work under pressure while maintaining a professional demeanour; Ability to problem - solve and seek alternative solutions; Travel to client location when required. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
