Job Summary: Amazon currently seeks an innovative, hands-on, analytical and results-oriented Senior Program Manager to join the Fulfillment by Amazon (FBA) team in Madrid, Spain. FBA is the 'glue' that binds together Amazon's Prime program with our Marketplace Selling Partners: by leveraging on Amazon's delivery networks and customer service, FBA enables third-party Sellers to scale their businesses and expand internationally. As a Senior Program Manager, you will have the unique opportunity to manage the Spanish FBA program end-to-end, while you will also drive large scale, high visibility projects across diverse Amazon teams and multiple geographies.
Key Responsibilities: Identify, prioritize and execute on new opportunities to further accelerate growth of FBA as well as support implementation of FBA roadmaps.Develop in-depth understanding of processes, tools, data, and teams involved in FBA businesses both in Spain and in Europe/world-wide; identify gaps (or overlaps) and opportunities, and initiate high-impact projects based on analyses.Set up performance management mechanisms and track FBA Sellers and business performance on a regular basis.Connect with key stakeholders regularly to review business metrics and setup processes to ensure the metrics are met.Operate autonomously; drive FBA program end to end including business goals, technical solutions, legal, and customer and seller-facing aspects.Minimum Requirements: Bachelor's degree in Engineering, Computer Science, Statistics, Mathematics, Business or related areas with quantitative depth.100% fluent in both English and Spanish.5+ years of significant work experience in a fast-paced environment, ideally in project/program management, consulting, logistics, or manufacturing.Excellent organizational skills and ability to effectively multi-task and manage multiple projects in parallel.Impeccable attention to detail, passion for processes, systems, and large-scale data mining and reporting tools.Superior analytical and quantitative skills; ability to use hard data to back up assumptions and evaluate outcomes - including advanced proficiency in MS Excel.Excellent business judgment and a practical approach to getting things done.Exceptional verbal and written communication skills are essential: clear, organized, concise with an ability to adapt to the appropriate audience in a business setting.Demonstrated project management skills of breaking down tasks, simplifying roadmaps, establishing owners and timelines, and status reporting.Ability to engage with multiple stakeholders effectively, including Business, Operations, Supply Chain, Finance, Retail, Legal and Tech.Excels at delivering results in a fast-paced, ambiguous environment.Preferred Qualifications: MBA or other applicable advanced degree in fulfillment operations and/or project management.Proficient in SQL, Tableau, business intelligence tools, Microsoft Excel VBA and programming.Experience with logistics, manufacturing, large-scale physical operations, or related fields.Support and engagement experience with international technology and business teams in a highly-matrixed environment.
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