.Detalles del empleoTipo de empleo: Jornada completaUbicación: Madrid, Madrid provinciaDescripción completa del empleoWho we are:CIEE is a global organization, staffed with dedicated problem-solvers adept at collaboration across teams and time-zones. Our international staff operates the largest nonprofit network of study abroad centers at 30+ locations around the world. Since 1947, we have promoted peace by cultivating intercultural understanding and preparing people to thrive in a globally interdependent and culturally diverse world.Why work with us:You will change the world. CIEE programs build bridges between different people, different countries, and different cultures. We help young people participate in high-quality international exchange and study abroad programs that bring the world together. We change lives; our alumni change the world. Be part of the change!You will be part of a fast-paced, international, diverse, and collaborative team of professionals. Committed to excellence and solving whatever problem the world throws at them, CIEE professionals work on international teams and are dedicated to advancing our 75-year-old mission to make the world a more peaceful place.Who you are:You like chatting with and mentoring young people from all backgrounds. The Senior Program Coordinator is the student's first point of contact. The role provides ongoing student support to all CIEE participants. One of the first tasks of this student-facing position is to monitor an assigned group of participants, know them on a first-name basis, and guide them from the start to the end of the program. The role ensures that the assigned CIEE students have access to CIEE-related resources, course registration, and medical support.Ultimately, the position creates a rewarding student experience and learning by mentoring our students in a new city, new school, new group dynamics, etc. The position also supports the Interim Program Manager, helps to prepare documentation, and participates in orientation, student advising, excursions, and cultural activities. You work collaboratively with the Academic, Housing, Administration, and Student Life Office (SLO) departments to achieve a common goal of student success.What You´ll Do:Academic: Advise students during the pre-departure online orientation and once they are onsite; track course pre-selection, ensure registration completion at the host institution and CIEE; monitor academic performance of students, hold regularly scheduled check-in meetings with students and implement the class absence policy
