.Role: Senior Product ManagerPreferred experience is product management in SaaS companies in the observability, monitoring, and incident management field OR devops/devops tools/devops or operations focused services or toolchains.Absolutely required experience: tech SaaSEngagement: long-term contractReports to: CEO & Head of ProductEU candidates onlyThe Senior Product Manager (Monitoring and Incident Management) at Uptime.Com plays a crucial role in shaping and expanding our cutting-edge availability monitoring platform. As we rapidly grow our capabilities and features, we are dedicated to meeting the needs of our fast-growing customer base, especially those in small and medium businesses, as well as scaling up to serve enterprises.In this role, you will be responsible for driving the development and growth of our monitoring and observability platform. Your focus will be on driving user adoption and ensuring customer satisfaction. Collaborating closely with our Product Team, you will help shape and deliver on our product roadmap, write stories, design features and prioritize backlogs of various engineering teams.Your contribution will be instrumental in advancing the mission, vision, and strategy of our product.Being a customer-oriented company, Uptime.Com places great importance on building strong relationships with our customers. Our goal is to create the best monitoring platform that addresses the unique requirements of our valued customers.What you will do:Our team is looking for a dynamic Product Manager to join us in executing and enhancing our product roadmap. In close partnership with the Head of Product, Product Managers and UX Designers, you will engage with the cross-functional Product Development team to identify and prioritize new features and functionality. You will also play a vital role in defining the go-to-market strategy for new releases.As a Product Manager, you will monitor requirements and partner with other product managers on Uptime Core Monitoring product, Incident Management and other observability focused features. Supporting the product development process, you will work with the Head of Product to define product requirements, collaborate with the engineering team to design and build new features, and assist in release processes.Analyzing market trends and gathering customer feedback are crucial aspects of this role. By collecting customer feedback, you will equip the Head of Product and Engineering Leaders with valuable insights to make informed product development decisions.In addition, you will have the exciting opportunity to build and maintain relationships with key customers. This includes conducting customer interviews, attending industry events, and collaborating with the sales team to identify and pursue new business opportunities.With your creativity, you will create low-fidelity mockups and wireframes to facilitate both internal and external customer conversations