Queen of Clubs Spain,is looking for an energized and experienced Product Manager dedicated to Spain and ready to start a new chapter in their careerQueen of Clubs is a group of concierge companies based in the United Kingdom, France, Switzerland, Italy, and Spain.
Its activities include several areas of the high-end Luxury Travel Business, such as Private Aviation, Ticket brokerage in Sports and Events, Private Concierge, and Tailor-Made design, providing the highest level of luxury in the B2B Luxury Travel Industry.We are seeking:A dynamic and very experienced Product Manager with the title of Luxury Experience and Partnership Manager To join the new team and lead the development of a captivating and diverse catalog of experiences across SpainThis role will require a creative and strategic thinker who can identify unique and authentic experiences, establish partnerships with suppliers, and negotiate contracts to ensure the highest quality offerings for our customers.RESPONSIBILITIESProduct Management:Create, update, and maintain a diverse and captivating catalog of experiences for the appropriate destination.Continuously enhance and refine products within the catalog to meet evolving customer preferences.Supplier Relations:Source new suppliers, discuss itineraries, and create special activities, consistently refreshing the catalog with innovative services and experiences.Negotiate new agreements and competitive rates with suppliers to ensure a wide array of high-quality offerings.Operations and Performance:Collect rates for upcoming seasons and update the system.Conduct regular meetings with suppliers to build and strengthen relationships.Maximize the utilization of the most in-demand products and services.Quality Assurance:Arrange hotel visits and conduct service quality checks during site inspections.Monitor supplier performance, generate reports, and control costs and gross margins.Yield Management:Implement a variable pricing strategy based on understanding, anticipating, and influencing consumer behavior to maximize revenue and profits.Collaboration and Communication:Collaborate with the Senior Team to monitor supplier usage and gather feedback.Address negative feedback by following up with suppliers to identify areas of improvement.Work closely with the Marketing Team to highlight destinations and services on social media platforms.Identify and share upcoming events relevant to our clients with the team and the Marketing Team.QUALIFICATIONSPassionate about Luxury Travel and LifestyleProven minimum 4 years experience in the travel and tourism industry, preferably as a Product ManagerDO NOT APPLY IF YOUR EXPERIENCE IN LUXURY TRAVEL IS NOT PROVENStrong understanding of the Spanish tourism market and cultural landscape.Excellent negotiation skills.Exceptional communication and interpersonal abilities.Ability to work independently in a fast-paced environment.Creative thinker with a passion for creating unique and memorable experiences.Macbook and iPhone are providedTHIS IS NOT A HYBRID JOB Salary starts from EUr 42,000 / annum PLUS bonus depending on the seniority.