At Nivoda, we are passionate about empowering jewelry retailers and gemstone suppliers to thrive in today's dynamic market. As the leading B2B diamond and gemstone marketplace, we are dedicated to providing an exceptional platform that connects jewellery businesses of all sizes with the global diamond supply.Our team of over 400 dedicated employees, many with a wealth of industry experience, have meticulously developed our award-winning platform that addresses the unique challenges of the jewellery sector. With Nivoda, you can buy and sell diamonds securely, efficiently, hassle-free, and at the most competitive prices.Working At NivodaWithin our remote-first team, we foster a culture of innovation and collaboration where our team can thrive. Join us and be part of a dynamic environment that values creativity, empowers individuality, and recognizes excellence. Together, we push boundaries to deliver groundbreaking solutions and leave a lasting impact on the global industry.About the RoleThis role will play a pivotal part within our SaaS Product team. Focusing on our B2B2C Virtual Sales tool called Nivoda Showroom which enables our brick & mortar retailers to adopt the virtual inventory sales model.What You'll Do:Customer Research and Interaction (10%)Identifying the best way that we can enable our customers move to a virtual inventory sales modelGathering feedback from customers to improve our existing Showroom capabilitiesData (10%)Track customer usage of Showroom to keep improving themSet up the right events to track user journeysTracking product performance post-launch, leveraging data to drive future iterations and improvementsProduct Development (30%)Using research and data to deductively identify pain points and improvement areas for ShowroomWork cross-functionally with business, design, marketing, research, engineering and data to build solutions to solve customer pain points and monetise the product offeringGrowth and Adoption (20%)Work closely with data, marketing, technical account managers and sales to increase the adoption and usage of ShowroomOverseeing the rapid development of product iterations, balancing speed and qualityProduct Strategy (20%)Defining the overall long term vision and strategy for Showroom in a way that aligns with the company goalsManaging timelines, resources and priorities to effectively meet project goalsTechnical AcumenProviding strong technical guidance to engineering teams, ensuring robust and scalable solutions. Get on the tools when needed.Creating detailed product specifications and technical documentation mapped to user storiesYour experience and qualifications:Proven background within a best-in-class SaaS company in developing and monetising SaaS tools and features with experience in B2B and Sales workflow management a plusStructured problem solver. You can identify user and business problems and use technology to solve them efficientlyMinimum 5-6 years of product management experience is required. Management experience a plus but not requiredStrong stakeholder management skills with clear and effective communication skills ability to earn trust and manage stakeholders through complex project management workflowA data driven decision maker with experience with data querying languages like SQL (Others would be a plus)Clear and effective written and oral communication skills with the ability to interact and influence stakeholdersWhat we offer:Be part of a dynamic and rapidly growing companyWork in a collaborative and innovative environment where your expertise will have a direct impact on our success.Opportunities for career progression and professional development.Competitive salary and benefits package.Unlimited holiday allowance.
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