Location: Madrid, Spain - We can consider other locations in Spain. Fluency in both written and spoken Spanish & English. About the Team The Production Services Centre is a hub of delivery excellence. It is formed by a multicultural team of production experts that delivers marketing materials across Europe (EMEA). In a nutshell, the Production Center boosts business's growth driving efficiencies & performance. Purpose of the role The Production Manager will manage a range of 2D and 3D production projects, which includes the following tasks: Manage POS projects/campaigns ensuring timely and high-standard completion. Collaborate closely with clients, suppliers, and internal teams to deliver marketing materials on time and to specifications, adhering to SLAs and contractual agreements. Provide technical input and advice on print projects as needed. Take comprehensive briefs from clients and manage projects from inception to completion. Create detailed specifications for internal and external clients. Work as a team to meet contractual obligations, prepare presentations, and complete account administration and reporting. Collaboration with our suppliers to ensure the best service standards. Developing and maintaining strong relationships with key client and internal stakeholders at all levels Support in operational information processes and Reporting. Accountable for Compliance Negotiate costings and timescales for each job and select the most appropriate supplier Skills, knowledge, experience and exposure The Production Manager will likely have 3-5 years of print / POS production and general operational print experience. Relevant project management or supplier liaison and sourcing experience will also be considered positively. Experience in POS project management; ability to manage multiple projects simultaneously Strong communication, organisational, and technical skills in print processes. Previous experience working in print/ print management/ print buying/ marketing print procurement essential Has a high level of print, 2D and 3D POS knowledge with a detailed understanding of different techniques Experience in a client-facing role is essential with the ability to manage and communicate with key client stakeholders to successfully deliver and exceed their expectations Mindset to navigate the role Ability to work in a high energy environment, with a good sense of humour Has a project management mind-set and used to running campaigns Temperament for the role Positive ''can do'' attitude, setting an example for team members. Curious mind and genuine interest in internal operations. Accountable taking ownership of your work, delivering results, and taking responsibility for your actions. Collaboration is also vital. You must have a 'we, not me' mentality and be willing to support team members who may be struggling. Role Requirements For this position, we can consider staff in Madrid or other locations. However, there might be times when you will have to travel to conferences or client offices, so flexibility in terms of location is required. Benefits: 25 days of holidays Bank holidays 1 day for your birthday Sick pay support for up to 4 weeks per year with the financial support of 100% of your salary Life assurance with coverage of x2 your annual salary. Maternity and Paternity leave Support with 25 euros monthly towards your internet bills due to hybrid work 100 Euros one-off payment to help you set up your home office. Refer a friend scheme bonus (500 Euros for each successful referral for our internal positions) Cobee - Flexible remuneration for meals, transport and childcare is available. Telus Health Employee Assistance Program: counselling and consultation services, anytime, anywhere