New Relic is looking for an experienced Senior Principal Product Manager interested in bringing to life a brand new product area targeting engineering teams and their supporting organizations to help them respond to incidents faster, improve engineering efficiency, and implement compliance at scale.This is a unique opportunity to build a new product area from zero to one and beyond. You will work across the company to drive product discovery, strategy, and execution for these new products.As the perfect addition to the team, you have a great product design sense and have prior experience in building delightful experiences.You are also technically savvy and can facilitate hard tradeoffs between time-to-market and building integrated, cohesive experiences.You have + years of software product management experience in defining and shipping software infrastructure products to market, understand and develop empathy for infrastructure operator personas, curiosity and understanding of the competitive landscape as well as traditional host and cloud infrastructure and the monitoring needs they all require.You empathize with developers and the reasons people are moving to the cloud and DevOps, and understand business strategy, constraints, and planning.If you are looking for a highly visible and strategic individual contributor role and want to make a big impact in a fast-growing, dynamic company, this is an excellent fit for you! What you'll doLead the definition and execution of a set of complementary products that helps engineers and engineering organizations resolve incidents faster, implement best practices, and ensure compliance at scaleWork closely with senior leaders and C-level to define and refine the product definition and strategyWork across the entire company to deliver these various productsWork with UX designers and engineers to deliver new platform experiences that benefit all of New RelicBuild strong partnerships with internal New Relic teams as well as external customers to drive decision-making and influence product directionEstablish business metrics for your areas and use them along with key market research to drive decision makingCollaborate with Sales, Marketing, Finance, and other go-to-market teams to build launch and growth plansMeticulously think through every aspect of the overall customer experience, putting users' needs first in the definition of requirementsServe as key spokesperson for the business, delivering clear, compelling communications across New Relic and outside the company to garner any support required to successfully implement the businessThis role requiresyears of experience product managing technical products built for developersExperience building delightful user experiences for highly complex productsAbility to distill sophisticated topics and feedback into clear, prioritized, business or user cases and product requirementsExperience collaborating with multiple teams and stakeholdersExperience working in medium-to-large software companiesExperience working on or leading enterprise / B2B productsStrong interpersonal skills, including the ability to lead across an organization, communicate appropriately to various audiences including executive level, perseverance and determinationExcellent analytical / problem-solving skills, including data analysisBackground in SaaS and cloud-based softwareParticipation in all stages of the software development lifecycleBonus points if you havePrevious experience with data visualizationPast experience building or using cloud services and platformsFostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day.We celebrate our talented Relics' different backgrounds and abilities, and recognize the different paths they took to reach us including nontraditional ones.Their experiences and perspectives inspire us to make our products and company the best they can be. We're looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit We believe in empowering all Relics to achieve professional and business success through a flexible workforce model.This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.New Relic currently has offices in Germany, Ireland, Spain, and the United Kingdom, and based on business needs may approve work in Belgium, France, Italy, The Netherlands, Switzerland, UAE, and other locations throughout the region.Some of our opportunities are limited to specific hiring locations. Talk with your recruiter about your goals.Our hiring processPlease note that visa sponsorship is not available for this position.In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.Note : Our stewardship of the data of thousands of customers' means that a criminal background check is required to join New Relic.Headhunters and recruitment agencies may not submit resumes / CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.New Relic is proud to be an equal opportunity employer. We foster a diverse, equitable, and inclusive environment, free from all types of discrimination, so our Relics can thrive.We hire people with different backgrounds, experiences, abilities and perspectives.Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.Review our Applicant Privacy Notice at
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