Position: Customer Service Representative (remote)Elite Staffing Network LLC is a leading staffing agency that provides top-notch talent to businesses across various industries. We are currently seeking a dedicated and customer-oriented individual to join our team as a Customer Service Representative.As a Customer Service Representative, you will be responsible for providing exceptional service to our clients and their customers. Your primary role will be to handle incoming inquiries, resolve issues, and provide support to ensure a positive experience for all parties involved.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in a timely and professional mannerListen actively to understand the customer's needs and provide appropriate solutionsHandle and resolve customer complaints in a calm and efficient mannerMaintain accurate and detailed records of all interactions and transactionsCollaborate with other team members to ensure a seamless customer experienceStay up-to-date with product and service knowledge to provide accurate information to customersIdentify and escalate priority issues to the appropriate channelsFollow company policies and procedures to ensure consistency and quality in customer serviceRequirements:High school diploma or equivalentPrevious customer service experience preferredExcellent communication and interpersonal skillsStrong problem-solving and decision-making abilitiesProficient in Microsoft Office and other relevant softwareAbility to work in a fast-paced and dynamic environmentAttention to detail and ability to multitask effectivelyAt Elite Staffing Network LLC, we value our employees and offer competitive compensation and benefits packages. Join our team and be a part of a company that is committed to providing exceptional service to our clients and employees alike.If you are passionate about customer service and have the skills and experience we are looking for, we encourage you to apply for this exciting opportunity. We look forward to reviewing your application!#J-18808-Ljbffr