Senior Operations Manager (Mandarin Bilingual)

Qualifications: ? Excellent verbal and written communication skills for supported Bi-lingual channel (Mandarin) ? 3-5 years in an operational management role in BPO setting ? It would be greatly preferable if the potential candidate possesses managerial experience from a closely related industry. ? Minimum of 2 years in college, preferably a bachelor's degree ? Willing to work a flexible schedule, including nights and weekends ? Teach direct reports to become inspiring leaders for their reports and model similar behavior as leaders of Leads. ? Capable of multitasking, being agile, and maintaining flexibility. ? Embrace the adventure with the Client, Peers, and teams and use superior communication skills to cultivate professional relationships with the Client. ? Use innovative channels of communication to keep teams up-to-date with day-to-day changes in expectations and goals that are relevant to their roles ? Can work in Ortigas, Manila Start Date/s: ASAP
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