.Senior Manager, IT Business Relationship Management, Intl MedicalLocation: BarcelonaReports to: Associate Director, IT Business Partner International, MedicalIf you have experience in partnering with the business to deliver IT solutions, this may be the role for you. Be part of a team that has the backing to innovate, disrupt and change lives. You must be a self-starter with strong communication, influencing, project management and change management skills. This role is located in our Alexion office in Barcelona, Spain and you will be a member of the Alexion RDU International IT Team (RDU IT) and report to the Associate Director, IT Business Partner International Medical based in Zurich, Switzerland.This is what you will do: This role is a key pivot in the Medical Excellence IT team: as the IT Business Relationship manager for Intl Medical, you will interact with the Key International Medical teams (medical operations & Field Excellence, Patient Support, HEOR, and the different Therapeutic Areas) to support the delivery of key strategic and local initiatives. Working in close collaboration with the global Center Of Excellences (CRM, Digital, Data and Analytics), you will accompany the deployment of capabilities defined in scope of the roadmap agreed with the Medical business.As such, you will be an active contributor in the following environments:Omnichannel strategy and solutionsPatient services & SFDC CRM & HealthcloudMedical field force CRM and automationOnline market trendsDigital initiativesGo to Market and Digital CoE team collaborationsMedical Analytics and Insights team deliveriesYou will also ensure compliance with GDPR / regulatory requirements / compliance / Legal / IT Security policy for all the initiatives included in the IT Medical roadmap scope.You will be responsible for: Covering a wide array of initiatives supporting the Intl Medical team will include the following responsibilities:Accompany the business in the relaunch of Intl Medical VEEVA CRM, through Planning and Coordinating multiple parallel projects (including developments, customizations) to support each new product/indication launched across International countries.Assess Data needs and availabilities to implement Dashboards, analytics and BI environment to support the Medical office and field teams.Provide requirements analysis, design, test and deployment across the International Markets.Drive change management, training and solutions adoption of Digital and technology solutions.Lead the development of HealthCloud to support Medical operations.Lead a study around Patient data regroupment into one panmarkets CRM solution and the related analytics.Support the Rollout of the International Governance Model ensuring the key business stakeholders demands are collected, reviewed, prioritized and approved according to the processes/tools defined by the International Governance Board
