Senior Manager, Global Privacy Oversight With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard, and feels like they belong.
Join Team Amex and let's lead the way together.
The American Express Global Privacy Oversight are trusted advisors on the American Express Data Protection & Privacy Principles. We work to raise privacy awareness, drive compliance with both internal privacy policies and regulatory expectations across the organization, and establish privacy as a strategic differentiator for the American Express brand. As a second line of defense function, Global Privacy oversees, provides expertise in, and challenges the identification, management, and mitigation of privacy risks across the company in line with the privacy framework and the company's vision to provide the world's best customer experience every day.
This position is based in Spain and reports to the Director, Digital Privacy.
How will you make an impact in this role?
The successful candidate will be passionate about privacy, with deep subject matter expertise in privacy regulation, and have a background working in privacy risk oversight or similar control functions. They will be comfortable interacting with multiple stakeholders across a highly matrixed environment to achieve organizational goals and will be an advocate for Privacy-by-Design.
Key Responsibilities:
Identify privacy risks and provide risk management and strategic risk mitigation advice.
Assess adequacy of business controls to mitigate privacy risk, using influence and credible challenge to drive control enhancements or process change as necessary.
Provide privacy subject matter expertise to enable delivery of privacy obligations.
Identify, develop, and manage privacy-related documentation, policies, and procedures.
Support the ongoing development of the American Express' global privacy program.
Ensure adherence to the enterprise privacy risk appetite.
Foster a culture of privacy at American Express by advocating for privacy-by-design, integration of the American Express Data Protection & Privacy Principles, accountability, and sharing of best practices.
Minimum Qualifications:
Deep subject matter expertise in GDPR and associate regulatory guidance and applicable case law.
Working knowledge of global Privacy related laws including the US (e.g. CCPA/CPRA, GLBA/Reg P, CAN-SPAM, TCPA, FCRA/FACTA) is preferred.
Experience supporting internal business partners or clients in a highly regulated environment.
Experience in assessing the design and efficacy of privacy-related controls.
Strong analytical capabilities.
Strong presentation skills, particularly in the development of professional and thoughtful materials.
Highly organized with strong written and verbal communication skills.
Preferred Qualifications:
Certified Information Privacy Professional Europe (CIPP/E), and other relevant Certified Information Privacy Professional (CIPP) certifications.
Prior work experience in privacy compliance, privacy-focused internal audit functions, and/or privacy risk management.
We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Support for financial well-being and retirement.
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location).
Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need.
Generous paid parental leave policies (depending on your location).
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location).
Free and confidential counseling support through our Healthy Minds program.
Career development and training opportunities.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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