Senior Manager API ConsultingApply to locations: Nice, Madrid, Bogota, Bangkok, Warsaw.Time type: Full timePosted on: Posted 2 Days AgoTime left to apply: End Date: November 15, 2024 (18 days left to apply)Job requisition ID: R23335Business EnvironmentWithin Travel Distribution, the Customer Operations division is in charge of maximizing customer success.
At every point of the customer journey from onboarding new solutions to everyday usage, we support our customers via our global expertise, our scale advantage, our footprint, and our digitalization capability.
Our group encompasses several key roles from Delivery Management to Implementation Services, Consulting and Bespoke, Customer Care Management, Learning & Knowledge Management, Security & Compliance, etc.
We aim to make our services a core component of the Amadeus offering, allowing us to differentiate.
We strive to create and deploy a digitalization path that powers a simple, efficient, and seamless usage of our solutions by our customers (and ourselves).
We aim to inspire our people and develop our recognized level of expertise and engagement.
Within Customer Operations, Consulting and Bespoke provides expert consulting and bespoke development services to maximize the success of our customers when they use Amadeus technologies.
Our expert recommendations and tailored solutions accompany our customers when they are looking to better integrate our content, products, and solutions within their own ecosystem.Your Main ResponsibilitiesGuide the API Consulting department in charge of:Supporting customers during their integration of Amadeus solutions through the API.Providing advice/consulting to customers to optimize their existing usage of Amadeus API.Working with Business Domains to enhance the usability of Travel Distribution solutions.Implement the strategy into actionable plans for your area, including plans for development, optimization, and monetization of API consulting services.Define, guide, and implement effective communication channels with key stakeholders worldwide.Guide the innovation process in API, contributing to defining the department strategy and vision.Develop API consultants and managers, keeping them engaged.Ensure business continuity and improve ways of working for all consultants globally.What can we offer you?Competitive remuneration, individual and company bonus, and many benefits.Flexible teleworking from 1 to 3 days per week, with a home office set-up premium & monthly allowance.6 weeks holiday, plus pension contribution and healthcare insurance.Experience in an environment with unique complexity among leading tech companies.Professional development in a truly international and multisite environment.A wide set of trainings available to broaden your knowledge and enhance your soft skills.Diverse and inclusive workplace.Office life amenities including coffee hubs, quiet zones, flexible desks, on-site sport center, and classes.How do we hire?Online application : Submit your online application and our Talent Acquisition team will get in touch if your skills match the role.Phone Interview : A short casual conversation to get to know each other.Online Testing : You may have to do some online tests depending on the role.Interviews : Meet with our talent teams and members of the team you're looking to join.Offer : Our Talent team will make you a job offer and welcome you to your new role.100% of the people we've recruited started by applying.
Take a chance!#LI-EMEADiversity & InclusionAmadeus aspires to be a leader in Diversity, Equity, and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment.Amadeus is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability, or any other characteristics protected by law.About Us#J-18808-Ljbffr