Senior (Lead) Project Manager Apply locations: Madrid, London – The Binary, Nottingham, Paris La Défense, Dusseldorf Time type: Full time Posted on: Posted 2 Days Ago Job requisition id: R0013023 Role Summary The Project Management team is responsible for delivering paid-for projects to a high standard, ensuring that GTT recognises the associated revenue in a reliable and predictable manner and that the client experience is excellent, leading to those clients acting as references regarding the ability for GTT to deliver on its promises.
The Project Management team works closely with the sales divisions to jointly develop and support viable plans for delivering connectivity solutions to Enterprise customers.
This Project Management team is part of the GTT professional Service offering and so funded by the client, so needs to also sell its own value to the client and ensure it has a positive input into the company cash flow and balance sheet.
The Senior Lead Project Manager is to demonstrate the GTT employee values and will be a focal point for activities with our sales colleagues and is responsible to deliver the company values in alignment with the points above.
Main Responsibilities Ensure commitments made during the sales engagement process are delivered by the EU and US Service Delivery and wider teams.
Work closely with the Project Management team, the Service Delivery Teams, the Pre-Sales Support team, regional Sales Teams and regional Operational teams including other Professional services teams to ensure that all aspects of client experience are aligned.
Deliver complex projects assigned to the Senior Lead Project Manager to the high levels of client satisfaction and financial acumen expected of the GTT delivery teams.
Deliver strategically important projects or complex projects as requested by the Director Project Management, Europe.
Oversee the quality and client satisfaction of complex projects assigned to other project managers.
Assure compliance with Quality Gates Principles as per the GTT PM Methodology.
Manage virtual team of Project Managers assigned to support the Senior Lead Project Manager.
Report weekly on the RAG status of complex projects in Europe.
Business travel to participate in customer meetings and flexibility of working hours.
Build and manage European Service Delivery collateral that demonstrates the GTT approach to complex project management.
Minimize GTT's commercial and legal risk and exposure on all complex projects during the delivery phase.
Align with the Directors, Project Management, to support alignment of the Global GTT PM community.
Ensure that any bespoke delivery requirements that are agreed and approved during the sales process are delivered.
Work with the sales community to provide support in the pre-sales phase.
Candidate Characteristics: Positive, upbeat and approachable by all colleagues and clients.
A committed team player who values their team members.
Persuasive, influential and an effective communicator.
Excellent time, risk and issues management and prioritisation skills.
Personal focus on continuous improvement and innovation.
Candidate Experience: Evidence of ability to manage C-suite interactions with clients, vendors, partners and internal GTT departments.
A strong understanding of ICT or networking principles.
Excellent presentation, written and oral communication skills in English and preferably another relevant European language.
Excellent matrix management and ability to build strong cross-departmental relationships.
Proven ability to manage projects from business case through to implementation.
Qualifications/Courses: A Bachelor's degree, or higher, or significant experience from a telecoms background.
ITIL qualifications highly desirable.
Prince II practitioner or equivalent Project Management qualification (PMI, etc).
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