Senior It Business Analyst - Edms And Qms

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Further supporting our growth and innovation momentum, we are establishing a new Global Capability Center in Barcelona to deploy new capabilities to effectively support its global commercial and functional teams. Located in the upscale Eixample District in the heart of Barcelona, Galderma's Global Capability Center offers numerous possibilities for professional development such as exposure to global and cross-functional projects and access to global career opportunities.

Job Title: Senior IT Business Analyst - eDMS and QMS

Location: Barcelona

Job Description

We are looking for a Senior IT Business Analyst with expertise in electronic Document Management Systems (eDMS) and Quality Management Systems (QMS) to join our team. In this role, you will play a crucial part in ensuring our document and quality management systems meet both business and regulatory requirements. The ideal candidate will have extensive experience in IT solutions for document and quality management within a regulated environment, such as pharmaceuticals, biotech, or medical devices.

Key Responsibilities

1. Requirements Gathering and Analysis for eDMS and QMS

Collaborate with business stakeholders to gather, analyse, and document functional and technical requirements for eDMS and QMS systems.

Translate business needs related to document lifecycle management, quality control, and compliance into clear, actionable IT specifications.

2. System Implementation and Optimization
Lead or support the implementation of eDMS and QMS solutions, ensuring alignment with business goals, industry standards, and regulatory requirements.

Propose and drive optimization initiatives for existing document and quality management systems to enhance efficiency, usability, and compliance.

3. System Validation and Compliance
Ensure all eDMS and QMS systems meet regulatory standards such as GxP, ISO, and 21 CFR Part 11.

Lead system validation activities, including user acceptance testing (UAT) and creation of validation documentation.

4. Stakeholder Management and Communication
Serve as the primary liaison between IT, quality assurance, regulatory, and business units to ensure eDMS and QMS solutions meet all stakeholder requirements.

Facilitate workshops, meetings, and presentations to align stakeholders on project goals, timelines, and system capabilities.

5. Process Mapping and Continuous Improvement
Analyse and document current document management and quality control processes, identifying areas for improvement.

Recommend and implement process changes leveraging eDMS and QMS solutions to enhance productivity, compliance, and audit readiness.

6. Vendor and Solution Evaluation
Evaluate and select appropriate eDMS and QMS vendors, considering business requirements, industry standards, and system compatibility.

Manage relationships with external vendors and consultants to ensure timely delivery of solutions.

7. Data Migration and System Integration
Lead or support data migration efforts, ensuring a smooth transition from legacy systems to new eDMS and QMS platforms.

Ensure integration of eDMS and QMS with other enterprise systems such as ERP, LIMS, and CRM.

8. Training and Support
Develop training materials and lead training sessions for end- users to ensure proper utilization of eDMS and QMS systems.

Provide ongoing support for business teams in troubleshooting and optimizing system performance.

9. Project Management
Coordinate IT projects within the clinical development area, ensuring timely and within-budget delivery.

Identify and mitigate project risks, maintaining a proactive approach to problem-solving.

10. Continuous Improvement
Stay informed about new technologies, industry trends, and regulatory changes impacting clinical development.

Propose innovative IT solutions to enhance clinical trial efficiency, data integrity, and patient safety.

11. Risk Management and Audit Readiness
Identify and mitigate risks related to eDMS and QMS implementations, ensuring system stability and compliance.

Ensure systems are audit-ready and support regulatory inspections by maintaining up-to-date documentation and validation records.

Skills & Qualifications
Proven experience as an IT Business Analyst specializing in eDMS and QMS within regulated industries (pharmaceutical, biotech, medical devices).

Strong understanding of regulatory requirements such as GxP, ISO, and 21 CFR Part 11.

Experience with system validation and process optimization in document and quality management.

Excellent communication, stakeholder management, and problem- solving skills.

Experience with the implementation or maintenance of eDMS/QMS platforms (e.g., OpenText, Veeva Vault, MasterControl, Sparta TrackWise).

Fluent in English (both written and spoken).

Soft Skills: Excellent analytical and problem-solving abilities, strong communication and interpersonal skills, leadership qualities, and the capacity to build and maintain customer relationships.

Knowledge of cloud-based document and quality management solutions.

Business Analysis certifications (e.g., CBAP, CCBA) or Project Management certifications (e.g., PMP, PRINCE2) are a plus.

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