.A Bachelor's degree or equivalent, - Excellent written and oral communication skills in English, French and Spanish, - 8+ years of Audit, Risk, Compliance and/or Internal Controls experience preferably in operations, transportation, logistics industry, - Experience in investigations or escalation handling and interacting regularly and directly with senior executives, - Demonstrated ability to successfully lead teams and programs, - Exceptional analytical skills, comfortable working with large amounts of data, communicating data findings, and partnering with internal stakeholders to drive root cause analysis and identify adequate solutions,- Ability to work effectively against tight deadlines and in a quickly changing risk environment.Job summaryAmazon is the most customer-centric company on earth. We need exceptionally talented, customer-centric, bright, and driven people. Join our Logistics Compliance team, partnering with Amazon's Transportation & Logistics leaders to identify and mitigate risk in a rapidly growing and complex, global environment. The objective of the Transportation, Risk and Compliance team is to support all transportation business units to operate in line with Amazon policies and country specific regulation.We are seeking a high-performing Senior Investigation/Escalation Manager to join our EMEA-wide team, being responsible for a team of Investigation/Escalation Managers that investigate and report on critical and high impact escalations. In this role, you are receiving incoming escalations for the SEU region, you support your team in deep diving the events and root causes leading to the escalation, you ensure high quality case summaries are being established,and work with stakeholders responsible and accountable to close out corrective and preventive action plans