The role of the Senior Implementation Consultant (Intellectual Property) is to implement Clarivate Intellectual Property Management System (IPMS) software solutions and advising clients on the best practice use of Clarivate products to manage IP assets.
About You – experience, education, skills, and accomplishments
7+ years of experience in professional services, Customer Support, or IP domain experience such as IP Operations, Docketing, Paralegal, Patent Agent, PT/TM Administration in a Law Firm environment.
Experience with project management and productivity tools such as MS-Project, Project Insight, Jira, Confluence, or equivalent
Excellent organizational and communication skills
Strong time management skills, and attention to detail
Proactive and self-sufficient
Full fluency in English
It would be great if you also have . . .
Experience with Clarivate solutions
Experience with implementing, testing, and troubleshooting software systems
Experience with SQL query language and tools
Experience with relational databases (Oracle, Microsoft SQL Server)
What will you be doing in this role?
Analyze business requirements, use cases and/or user stories to design and recommend appropriate solutions.
Utilize technical skills and domain knowledge to implement and deploy IPMS solutions using Clarivate software products.
Create and conduct quality assurance and functional test plans.
Diagnose, isolate, and resolve software product issues in collaboration with Engineering and Support teams.
Effectively communicate, collaborate, and transfer knowledge with Clients and members of a Project Team.
Provide subject matter expertise throughout all phases of implementation projects.
Serve as a mentor to less experienced Consultants.
About the Team
This role will work as part of our IPMS Implementation team which consists of Consultants and Project Managers based across the EMEA region.
Hours of Work
Full-time, permanent role based out of our Barcelona, London or Stockholm offices on a hybrid bases, 2-3 days per week in the office.
At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
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