col-wideJob Description:
**About the Role**:
Uber Eats is looking for a Senior Operations Manager in Spain for its Growth team based in Madrid and Barcelona. The Growth Operations team is a pivotal engine to make Uber Eats the preferred food delivery platform for customers across the 300 cities where we operate in Spain. To do so, we focus on growing and retaining consumers on the platform by optimizing every aspect of acquisition, engagement, membership and pricing.
The Senior Operations Manager role is key to drive the growth of Uber Eats in Spain, and combines various skills such as project management, advanced data analytics and daily interactions with City Managers, Marketing, Finance and our Product teams based in New York, San Francisco and Amsterdam.
**What You Will Do**:
- ** Growth**:you will be in charge of defining and leading our growth strategy in Spain, from the acquisition of new users to their weekly engagement and retention. You will have the P&L responsibility of different spend levers and will build operational plans to drive growth in Spain across all lifecycle stages and in the most efficient way possible.
- ** Project management**:you will also manage projects such as optimizing our fee structure and our flagship membership program Uber One, or identifying new partnerships to fuel our consumer growth.
- ** Stakeholder management**:you will coordinate and influence a variety of cross-functional teams (brand, performance marketing, business development, product ) to achieve shared strategic objectives.
- ** Data analysis**:you will autonomously create your own analyses in SQL to find new insights on the behavior of consumers, and to create scalable dashboards to measure the success of your projects.
**What You Will Need**:
- You have **at least 5 years of professional experience**, ideally in a similar Growth role, or in consulting or finance.
- You are **fluent in Spanish and English** since you will be interacting with team members in Spain and will be exposed to our customers, but also with people from across the globe.
- You are **customer obsessed** and enjoy working in a fast-paced environment, and are comfortable with ambiguity.
- You have an **appetite for data** and are comfortable with numbers.
- You love to build and optimize rigorous processes. Finding scalable solutions and being a champion of operational excellence are interesting to you.
- You have experience with **quantitative data analysis**, deep measurable insights, modeling, and experiments and are proficient in **SQL**. Bonus point if you already work with **Python**!
At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We've grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.