Our client is a rapidly growing international innovation company in the aesthetic sector.
For their Global Client Onboarding Department, they are looking for a talented and experienced Global Account Manager who has experience in building strong long-term relationships.
You will be responsible for ensuring a high level of interaction with existing and prospective customers as well as building new processes to scale more efficiently.
TasksYour responsibilities and impact as a Senior Global Client Onboarding Manager will be:
Oversee the onboarding process for new clients (i.e., clinics).Develop and maintain a comprehensive schedule for implementation and collaborate with the business development team to create appropriate materials for acquiring new clients (i.e., clinics).Coordinate the implementation of specialized areas and work with commercial operations to establish efficient processes, systems, and anticipate future needs for successful clinic deployment.Act as a liaison between Consumer BU teams and clinics/surgeons to ensure a seamless onboarding experience and ongoing support and communication as needed.Ensure a smooth and organized approach to onboarding new clients (i.e., clinics) as we continue to grow rapidly.Establish new procedures to facilitate global expansion.Collaborate with various cross-functional business units to define their roles in the onboarding of new regions and markets.Monitor relevant metrics for data-driven decision-making: Conduct market analysis to gain better insights into the customer base and detect trends.RequirementsSkills, qualifications, and interests you need to succeed in this role:
A Bachelor's degree in Business Administration, Marketing, Management, or a relevant field, or equivalent experience.Over 8 years of experience working in a global capacity, involving various business units.Demonstrated track record of successfully managing multiple international markets.Familiarity with global markets and customer-oriented digital strategies and systems.Ability to establish strong, enduring strategic partnerships.Proficiency in business intelligence and Microsoft Office tools.Strong presentation and communication abilities.Goal-driven and commercially oriented, with a focus on sales and relationship management.Patient-centric with a compassionate and empathetic approach to patients and clinics.Proven ability to work independently, embrace change, and exhibit cultural competence.BenefitsWhat's in it for you?
Competitive salary.Great career perspectives.Work in an international environment.Collaborating with internal and external international stakeholders.Hybrid working model: two days from home.Working hours: 10 am to 7 pm.Your future companyOur customer is part of a fast-expanding global workforce within a well-known medical technology company.
This organization is committed to improving patient safety and aesthetic results, primarily concentrating on the breast aesthetics and reconstruction sector.
Their extensive range of state-of-the-art silicone gel-filled breast implants is driving a transformation in the femtech industry, thanks to their groundbreaking approach to design, development, manufacturing, and marketing.
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