Are you ready to be at the forefront of innovation and impact patient outcomes on a global scale? AstraZeneca is seeking a Senior Functional Dev Ops Engineer to join our R&D IT Solution Delivery Team. In this role, you'll manage and maintain our clinical data analytics solutions, ensuring they meet the highest standards of compliance. You'll collaborate with a multi-functional team, driving ground-breaking projects that harness the power of data, machine learning, and technology. This is your chance to contribute to a digital and data-led enterprise, crafting life-changing insights from sophisticated information.
Accountabilities:Build, test, deploy, and release fixes adhering to SDLC and ITIL processes using Agile methodology.Address application enhancements and upgrades as needed.Own L2/L3 level tickets/tasks and drive them to resolution.Troubleshoot application issues, and provide fixes through code changes when required.Resolve user-reported issues within defined timelines.Proactively monitor support channels, acknowledging and responding to issues swiftly.Liaise with internal teams/vendors for application and project support.Communicate effectively during planned/unplanned outages and lead resolution calls.Maintain documentation standards by creating and publishing Knowledge Base Articles.Manage JIRA backlogs, stories, and epics based on business priority.Engage with collaborators effectively.Continuously learn and upskill in alignment with organizational goals.Essential Skills/Experience:Bachelor's or master's degree or equivalent experience in a relevant field.Proven experience in analytical and reporting tools.Experience in data engineering and data pipelines.Proficiency in inbound/outbound integration and ETL processes.Effective team player across programming, biostatistics, data management, and clinical sciences.Knowledge of relational databases and clinical data management systems.Familiarity with change management in a GxP-validated SaaS environment.Excellent communication skills and relationship management.Independent working capabilities with minimal supervision.Knowledge of Agile/Scrum methodology.Experience with JIRA, Confluence, BitBucket.Engineering approach for Clinical Data Solutions design and implementation.Ability to manage diverse stakeholders and deliver with high satisfaction.Strong communication skills for leading technical personnel and senior stakeholders in urgent situations.Knowledge of build tools and CI/CD platforms.Experience with Cloud Platforms like AWS and Azure.Programming experience in Java or similar languages.Experience in workshop material development, training, gap analyses, or requirements gathering.Desirable Skills/Experience:Experience with EDC build (Rave)/Inform and global library maintenance support.Familiarity with SaaMa, life science data hubs, or e-clinical systems.Self-motivated contributor to rapidly evolving programs.
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