WELCOME TO SITA'S AIRCRAFT BUSINESS UNIT
SITA's Aircraft Business Unit makes flight operations, air traffic management and aircraft maintenance more sustainable and efficient by enabling collaboration between people and organizations in the air transport industry through:
Communication – connecting aircraft and people around the world.
Data & Platform - Turning aircraft data into valuable insight for the entire industry.
Applications – Empowering the industry with user-friendly tools that make flight operations more sustainable and efficient.
Ready to redefine air travel? The journey starts here, with you at SITA.
ABOUT THE ROLE & TEAM
As a Senior Functional Analyst, you will be responsible for the functional implementation and support of Air Traffic Control-related systems and services. You will gather, analyze, and manage requirements from system, regulatory, and operational standpoints. Acting as a Subject Matter Expert (SME) for the relevant applications and services, you will guide the implementation and operational teams, ensuring that high-quality solutions are delivered to business users on time and within budget. You will also be deeply involved in the delivery process, coordinating delivery, testing, and support efforts, and may act as a Project Manager when required.
WHAT YOU'LL DO
Define, manage, and ensure the integrity of the requirement lifecycle, including adherence to regulatory and quality management standards.
Engage with key stakeholders to gather and document business and technical requirements.
Serve as a subject matter expert in key ATC systems and services provided by SITA (e.g. datalink communication, CPDLC).
Support and coordinate system/service integration activities, ensuring that customer requirements are met in terms of quality, coverage, and timelines.
Take on Project Management responsibilities for selected ATC system delivery activities.
Participate in European SESAR R&D projects, contributing functional expertise in datalink communication and related applications.
Bridge the gap between Engineering and Product by translating high level operational requirement into actionable items.
Create and maintain technical documentation ensuring that it aligns with regulatory, quality management, and company standards.
ABOUT YOUR EXPERIENCE AND SKILLS
A minimum of 5 years of experience in deploying or supporting application software, including implementing systems and modules, with hands-on involvement in multiple full lifecycle implementations.
Bachelor's or Master's degree in Computer Science, Network Engineering, or an Aviation related field.
Experience or knowledge in Air Traffic Control datalink operations or SESAR-related research projects.
Strong ability to define and manage complex system/service requirements within a regulated ATC environment.
Good understanding of communication networks (e.g. TCP/IP protocol suites, IPv4/IPv6, routing protocols, IPSec).
Experience in designing and specifying functional and non-functional system/service requirements.
Demonstrated problem-solving skills, planning, organization, and creativity in finding solutions to new challenges.
Proficient in English with strong presentation skills, enabling direct coordination with customers and international working groups (e.g., training, system integration, documentation).
Strong skills in technical writing and documentation.
NICE-TO-HAVE
Initial Project Management experience.
Experience in system design and implementation.
WHAT WE OFFER:
At SITA, we disrupt the status quo, by empowering our people to pioneer innovations that touch the lives of billions. Bringing together diverse minds from across the globe, we foster a dynamic and positive workplace culture, that values our talented team members for their contributions and dedication. Check out our core benefits, enabling our people across the globe:
Flex Week: Work from home up to 2 days/week (depending on the needs of your team and your customers).
Flex Day: Shape your workday to suit your life and your plans.
Flex-Location: Take up to 30 days a year to work from any location in the world.
Employee Wellbeing: We've got you covered with our Employee Assistance Program (EAP), available to you and your dependents 24/7, 365 days/year, and Champion Health – a personalized, proactive platform to support diverse wellbeing needs.
Professional Development: Level up your skills with our training platforms, including LinkedIn Learning!
Competitive Benefits: Access competitive benefits tailored to the local market and your employment status.
WELCOME TO SITA
SITA is the leading specialist in air transport communications and information technology. We don't just connect the global aviation industry, we apply decades of experience and expertise to address almost every core business, operational, baggage, and passenger process in air transport. As an organization, we cover 95% of all international air travel destinations and work with over 2,800 air transport and government customers in every corner of the globe. Immerse yourself in the dynamic world of technology while embracing our collaborative and inclusive culture.
SITA is an Equal Opportunity Employer and values a diverse workforce. In support of our Employment Equity Program, women, aboriginal people, members of visible minorities, and/or persons with disabilities are encouraged to apply and self-identify in the application process.
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