Senior Exchange and M365 Engineer Job Title: Senior Exchange and M365 Engineer Summary: In your role as Senior Exchange and M365 Engineer, you will manage all aspects of Online operations and functional related demands from Amadeus Business Units.
This requires subject matter expertise in understanding & implementing technologies based on cloud-based solutions with M365 & Azure infrastructure architecture.
In This Role You Will: Manage technical projects, creating architecture designs, and supporting the build, implementation, and deployment phases in key Messaging projects such as site integrations, integral functional projects, or management of SMTP traffic flow changes.
Design and build infrastructure for data migration in Messaging or Collaboration systems.
Script automation of processes using PowerShell.
Level 3 Systems Administration of the Amadeus Messaging and Collaboration framework, including serving as the point of contact for significant incident escalations.
Configure and manage mail routing, messaging hygiene, and security configurations.
Monitor and manage urgent security tasks like audits, litigation holds, e-discovery, and revoking access.
Organize and govern GAD integration procedures.
Provide Technical Documentation.
Proactively participate in the Amadeus Change Management processes.
Participate and actively propose solutions based on cloud technology.
Knowledge and hands-on experience in the above areas is necessary.
The person should be willing to learn, be interested, and passionate about collaboration.
You will have to follow the SDLC Process, and Change management is followed for Production Environments.
Duties will require maintaining processes, operational & technical documentation (designs, deployment guides, operational guides & training material preparations).
About the Ideal Candidate: University degree in computer science, or equivalent.
5+ years of experience administering Exchange, SharePoint, and hands-on with M365 corporate collaboration environments.
Primary Skills: M365 Application Stack experience Exchange Online, Exchange hybrid designs Messaging Hygiene and Security designs Mail and SharePoint/Teams/OneDrive migration architectures Microsoft Active Directory, routing protocols, DNS, Certificates (request & renewal) M365 application management: SharePoint Online, OneDrive, MS Teams, Viva tools, Copilot, integrations Scripting PowerShell (must have) Migrations Hands-on experience with at least one tool (ShareGate / Avepoint / Metalogix) Tenant to tenant migrations concepts.
Secondary Skills: Azure stack Azure tenant setup, Creation of subscriptions, resource management Azure components/services PaaS services (Azure functions, App Services, exchange components, etc.)
Monitoring Proactively setup and utilize Amadeus tools to monitor sites & apps.
Performance monitoring & vulnerability assessments.
Additional Skills Handling basic SQL Administration tasks Load Balancing & clusters concepts.
Business Skills: Fluent business English with strong problem-solving and analytical skills.
Good understanding of Agile methodologies, Quality processes & best practices for maintaining information security.
Can handle confidential and sensitive company information responsibly.
Competences in Technical writing, documentation, and able to translate technical jargon into layman's terms for explanatory purposes.
Demonstrates ability to work and conduct research independently.
Manages time efficiently and multi-tasks effectively.
Ability to learn & adapt quickly to remedy system downs or serious software problems.
Strong communication skills and good cooperation and coordination with a global team across different time zones.
What We Can Offer You: A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits.
A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.
Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.
A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life.
We care about our employees and strive to provide a supportive work environment.
A flexible working model - We want our employees to do their best work, wherever and however it works best for them.
A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.
A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.
A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.
Join us and take your career to the next level while making a significant impact on product development and user experience!
Diversity & Inclusion: Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
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