The Business & Corporate Communications Sr Lead is a professional accountable for complex/critical/large professional disciplinary areas.Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function.Applies in-depth understanding of the business impact of technical contributions.Strong commercial awareness is a necessity.Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions.Excellent communication skills required in order to negotiate internally, often at a senior level.External and internal communication are frequently needed.Accountable for the end results of an area.Exercises control over resources, policy formulation and planning.Primarily affects a sub-function.Involved in short- to medium-term planning of actions and resources for own area.Responsibilities: Serve as a writer of remarks leadership teamsContent creation across a variety of formats including speeches, presentations, keynote addresses, video scripts, written communications to employees and external stakeholders, and panel remarks.Serve as a writer of internal announcements for leadership teamsWork with department head to develop comprehensive internal executive communications programs for Citi's Leadership teamCreate engaging original content for use across various platforms including employee communications, social media and with external stakeholder groupsAssist with broader employee communications program as requiredAssist with digital communications program as requiredDevelop, maintain and deliver regional profiles and other materials as requiredAssist on corporate initiativesDevelopment and implementation of the external communications strategy to maintain and strengthen reputation among the key audiences, based on the business and marketing strategy, global and local prioritiesPromotion of the key advantages of the company, its products and services with external and internal communication instruments among key external audiences and employeesBuilding and strengthening work with the key media pool, key audiences and their representatives.Influencing company's reputation in the public sphereAnti-crisis communication and mitigation of communication crisisDevelopment and execution of the social media practice usage to strengthen company's positioning and reputation.Conduction of the public opinion research and development of informational campaigns and services to strengthen company's positioning and reputationOrganize and assist the public speaking of business/function management team (speeches at the forums and conferences, interviews, commentary in the media).Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.Qualifications:Strong communications (written, verbal and interpersonal) skills, including tact, diplomacy, and ability to influence senior executivesIntegrity, maturity, dependability, a positive professional attitudeA team player who will implement initiatives effectively and motivate others to perform their tasksExcellent organizational and project management skillsExperience or demonstrated ability to work effectively in a team-based environment within a heavily matrixed organizationTrack record of success in delivering high quality work in a fast paced and dynamic environmentCritical competencies include oral communication, written communication, project management, relationship building, results orientation and strategic orientationEducation:Bachelor's degree or equivalent in business management, communications, marketing or another related field------------------------------------------------------Job Family Group: Communications and External Relations------------------------------------------------------Job Family:Communications Management------------------------------------------------------Time Type:Full time------------------------------------------------------Citi is an equal opportunity and affirmative action employer.Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.Citigroup Inc. and its subsidiaries ("Citi") invite all qualified interested applicants to apply for career opportunities.If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review .
