Senior Consultant Itsm

Timestamp Groupaggregates several IT solutions and services companies around the concepts of excellence and knowledge sharing.
We are committed to technological leadership, based on the quality of our service and technological solutions, supported by continuous training and certification.Timestamp Group has a great opportunity for a full-time,Senior Consultant ITSM .Thanks to our success, we need to expand the business development area.RequirementsUniversity graduateOrganised and methodicalGood personal presentationFluent and good communication skillsAdvanced level of English (written and oral)6 to 12 years' experienceKnowledge of ITIL (ITIL Foundations certification preferred)Real and demonstrable experience in working on projects with at least one of the IT Service Management technologies listed:BMC RemedyServiceNowCA Service Desk ManagementJira Service Desk ManagementEasyVistaOTRSHP/MicroFocus Service ManagerExperience in developing ITSM architecturesExperience in configuring/setup of the various modules of an ITSM toolExperience in setting up Test Cases and carrying out UAT - User Acceptance TestsExperience in the preparation of Technical SpecificationsExperience in proving ITSM solutionsExperience in executing Proofs of Concept (POCs)Experience in coordinating other more junior resources (not mandatory)Job descriptionBe part of one of the most senior IT Management teams in Europe.Working with IT Management technologies from the manufacturer OpenText.Initial involvement in local projects (Spain), then depending on the ambition, progress and quality of your English, involvement in international projects.During the first 6 months you will receive training in various technologies and obtain various certifications that will enhance the candidate.Depending on the seniority demonstrated and the work delivered, you may be responsible for coordinating other resources (if you are interested and demonstrate the right profile).Place:Spain (Madrid mandatory)Start:ASAPWe look forward to receiving your application!#J-18808-Ljbffr