SUMMARY OF THE ROLE
Provide professional technical advice to our customers through attending key projects and inspections, conducting troubleshooting and complaint handling on site, feeding back product performance to the local Technical Team and writing reports in order to ensure projects are carried out according to specification and customer satisfaction and that Jotun is perceived as a preferred supplier in the market.
Requirements:
>5 years as Coating Advisor
Frosio II or Nace III
Advanced in English
We offer a Technical Service Career Ladder:
Commercial training
Language course (if necessary)
CRM and Internal policies training
Further external education
Advanced module (specialist training)
Training in lab (test, production and application)
Responsibilities:
Works independently on site and identifies key projects by planning, coordinating and monitoring activities to ensure the coating specification is met, and the job is completed according to contract and customer satisfaction.
Manage projects where advanced products have been specified by giving clear instructions to clients and relevant Jotun staff in accordance with working procedures to ensure that the specification and customer expectations are met.
Carry out inspections of specific projects assigned by the direct manager by working independently, following working procedures in order to ensure that the product is applied in accordance with the specification.
Write relevant reports by compiling data from inspections in order to document that the specification inspection criteria have been met.
Carry out complaint surveys by conducting inspections relevant to the complaint, in order to compile an accurate, detailed report to support the investigation phase of the complaint process.
Additional Information:
The Senior Coating Advisor Level 2 acts as a local specialist for a designated product, area or service.
WHAT WE ARE LOOKING FOR AND WHAT WE OFFER
Specific qualification
Substantial Coating Inspector experience
FROSIO and/or NACE
Proficient in English.
Personal qualities
You take the initiative and acknowledge the power of cross-functional teamwork and cooperation.
You are a good communicator and networker with a mindset of winning as a team.
We can offer:
A professional and supportive work environment with a focus on continuous improvement and innovation. Our story is one of innovating and reinventing processes and concepts with the purpose of creating better and sustainable products that will have an impact in the world.
Jotun Ibérica is committed to an ambitious growth strategy. We believe that real value in our companies is our employees, both as individuals and as teams.
POSITION INFORMATION
Company: Jotun Iberica S.A.
Contract Type: Regular
Time Type: Full time
CLOSING DATE (dd.mm.yyyy): 21.11.2024
WHO WE ARE
Jotun in Europe and Central Asia (ECA) has 18 different legal entities and operates 7 production facilities. The region has approximately 2000 employees who work across four markets: Marine, Protective, Powder and Decorative. Jotun ECA is committed to an ambitious growth strategy. Our employees are the real value in our companies as individuals and teams. We strive to provide our employees with meaningful and challenging work, rewarding them through continued learning and development driven by our values of Loyalty, Care, Respect and Boldness.
Jotun Ibérica S.A., headquartered in Castellbisbal (Barcelona), has been active in the Decorative and performance coatings industry since 1962, over 50 years! We also have various warehouses and Technical-Sales offices around Spain and Portugal. Jotun Ibérica (Spain and Portugal) employs more than 140 people working in the Marine, Protective and Decorative markets to offer the best quality and experience to our clients based on our values of Loyalty, Care, Respect and Boldness.
Visit our Career Page to know more about life at Jotun.
Jotun's company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.
If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.
If you think that this role is what you could be doing next, apply now!
About Us Jotun is one of the world's leading manufacturers of decorative paints, marine, protective, and powder coatings. The Group has 68 companies and 41 production facilities, is represented in more than 100 countries worldwide, and has more than 10,300 employees. Jotun products are available in more than 100 countries through own subsidiaries, joint ventures, branch offices, dealers and distributors. The Jotun Group's sales in 2023 were NOK 31.9 billion. The Jotun Group is organized into four segments and five geographical regions and has its head office in Sandefjord, Norway.
Jotun believes that paints and coatings play a key role in a sustainable future. We strive to act responsibly in everything we do, and protect property with a minimum environmental impact.
Social Sustainability We embrace responsibility for our employees and the societies where we operate. With a strong corporate culture and sound values, we create a safe, diverse and inclusive workplace where people can grow. In addition, Jotun strives to make a positive impact through community initiatives and collaboration.
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