.Customer Services is an integral part of Nasdaq's growth and success. This division's mission is to continuously enhance the Nasdaq Customer experience in how they consume the Nasdaq software and services, using a strategic customer-centric approach focused on driving customer adoption and retention.Thus, successfully differentiating Nasdaq from our competition and contributing to the net growth of our business while offering intense and excellent career development opportunities.Team and Role Overview The Customer Delivery team is scaling rapidly due to increased client wins and demands. We are seeking a Technical Consultant with relevant work experience in the capital markets or at a financial software company.You will be part of a team of consultants who will be designing, implementing, and supporting the solution to the Client.You will act as a key player in the successful delivery of client solutions.Typical Technical Analyst Day Follow up on pending items (Jira)Meetings with clients (Requirements, support, demonstration, training)Design / Implementation of the solution: Configuration and customization (Custom Code, Messaging, and reporting templates)People development: eLearning, documentation, presentations, certification.Defining and improvement of best practicesResponsibilities The technical consultant will typically follow up with the users to test the implementation, achieve signoff, and continue to move the system toward go-live.In-depth, hands-on involvement directly with customers implementing our system.Act as a point of contact between Customer Delivery and Research & Development and Calypso Cloud Team.Work directly with the customer project team implementing the system and assist them in implementing their users' requirements.Assist developers in understanding the API required to extend the system, add data to the system, and build interfaces between our and external systems.Train users and customer developers on the basic use of the system, particularly with the technical setup.System installation, including Java JRE download and installation, relational database installation, data model installation and upgrade scripts, setup, and configuration of the event-driven framework, configuration of real-time market data feed, etc.Work hands-on with the system, configuring it and testing that it meets the customer's technical requirements.Work with the business analysts, core development, or customer development to code prototypes of enhancements to ensure they will meet business requirements.What we value More than 5 years' experience working in systems or technical analysis, preferably in the capital markets industry with software including Java, REST API, RMI, J2EE, Spring Boot, Docker, and containers.Being autonomous, proactive, and able to self-train yourself with our eLearning platform.Good level of self-management, time management and follow up on daily tasks
