Senior Change Management Lead Job Title: Senior Change Management Lead
Summary:
The Change Management Lead will oversee the design and implementation of strategies to support the adoption of new initiatives within the Hospitality Business Unit (BU). This role provides structured guidance and collaborative support to leaders and team members through organizational transitions, communicating transformation benefits and impacts effectively to all stakeholders. The Change Management Lead will foster continuous improvement and engagement, driving impactful transformation for customers, the company, and the industry.
In this role, you will: Develop and implement effective change management strategies that support new initiatives within the Hospitality BU. Apply change management methodologies to establish a structured approach to managing transitions. Conduct impact analyses, assess readiness for change, and engage stakeholders to support successful implementation. Provide guidance to leaders and team members, encouraging positive practices and growth through transitions. Design and deliver training and upskilling programs, ensuring employees are equipped with essential skills and knowledge. About the ideal candidate: A Bachelor's degree in Communications, Business Administration, or a related field (Master's degree preferred). Additional qualifications in related areas (such as an MBA or innovation/executive education) are beneficial. At least 7 years of experience in strategy, transformation, and change management, ideally within a multinational setting. Certifications in change management (such as Prosci or Agile) are a plus. Proficiency in English; knowledge of French or Spanish is advantageous. What we can offer you: A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, pension plan, travel, life and healthcare insurance, as well as lunch and transport allowance and other benefits. A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues. A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. A flexible working model - We want our employees to do their best work, wherever and however it works best for them. A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees. A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. This is a unique opportunity to lead transformative change in the Hospitality BU, collaborating with stakeholders to support innovative, impactful transitions across the organization. Join us in shaping the future of the hospitality industry through strategic change initiatives and meaningful engagement. Diversity & Inclusion Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.
Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.
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