Senior Av Technician

Role SummaryVideo conference VC and Audio conference AC supportMap out improvements to existing setups and new setups for expanding locations at TKExpert in Zoom meeting technology a mustPresentation meeting and Events supportSupport of large display solutions and related mediaAV Engineering support fault rectification and escalationVC and AV HelpdeskcoordinationSupervising colleagues and local operationsManage end user AV training programmeProvide remote support to UK EU and US hub offices With occasional travel as is neededLeading the teams in the daytoday AV support across the siteProvide AV Support between the hours of 9AM6PM MonFriLiaise with external vendors and the IT Department to ensure firstclass AV Meeting deliveryLiaise with internal clients to consolidate their meeting requirementsReport all service shortcomings affecting the AV Team to the line manager amp; or department directorMaintain personal awareness of procedures relevant to the AV Team ensuring that changes are brought to the attention of the stakeholders around the businessDeliver a high standard of service in accordance with SLAs for the AV TeamContinuously review the AV Team procedures for improvementsmodificationsHave an overview of all AV meetings onsite ensuring a consistent standard is maintained and that all processes are routinely followedSupport AV Event Technicians during key calendar events: EOW Town Halls Press Conferences and Quarterly company wide eventsSupport and train others within the company to ensure procedural knowledge is passed to all members of your team via strong process mapping and documentation What do we offer?Competitive compensation including equity in the companyGenerous vacation days so you can rest and rechargeHealth perks such as private healthcare or gym allowance depending on your locationFlexible compensation plan to help you diversify and increase the net salaryUnforgettable TravelPerk events including to travel to one of our hubsA mental health support tool for your wellbeingExponential growth opportunities